Kia Robson phone numbers
A dynamic and hardworking creative professional with 11+ years of experience in customer support, 6+ years in promotional merchandise production, and 3+ years managing teams. Gifted at working under pressure and resolving team member issues with effective communication. Engaging and personable with the ability to reduce error and increase efficiency by utilizing keen attention to detail.
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Account Experience ManagerRupt Jan 2024 - PresentRemoteDisrupting the Norm and Redefining the Standard. Everyday. -
Client Experience LeadZing Manufacturing Sep 2023 - PresentDelegating tasks to appropriate teams and following an order from purchase order recieval to shipment. Communicating with customers and keeping 50+ orders on track weekly.--Recovered communication back to an 85% client satisfaction rating in less than 2 months--Redesigned a new pitch deck and proofing template, minimizing client questions--Worked between 3 departments to find more efficient and sustainable ways to write up an order with higher repeatability. -
Branding ManagerCheerleader America Organization Jun 2022 - May 2023Rome, Georgia, United StatesAs one of 4 core members of a new organization, it is my job to keep all logos and branding consistent across the board. This applies to website, social media, and print. --Chief Assistant to the Founder and 3 other core team members.--Collaborated with executives to become nationally recognized by well-known sponsors in our second year.--Consulted with the founders to create a bold and cohesive brand across all media platforms.--Design/approve all promotional materials for the royalty and incoming class of titleholders.--Work closely with all reigning royalty to create and maintain marketing materials for all personal and national events.--Implementing a social media posting calendar increasing brand visibility.
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Production Art SpecialistKotis Design Nov 2021 - May 2023Denver, Colorado, United StatesWorking between production teams and in-house designers to ensure that all orders placed are proofed correctly for screen print.--Delegating jobs for separations, maximizing the production art team’s time. --Generating protocols and tutorials to assist the design team when designing for screen-print.--Improving accuracy of in-house screen printed orders by +10%.--Separating Artwork for Screen Print: spot colors, gradients, and Advanced Simulated Process. -
Chief AssistantThumbprint Productions Sep 2015 - May 2023Nashville, TnAs an assistant in a small company, I keep morale up and schedule moving. From set up to tear down, I delegate tasks and ensure timely completion with little to no error. --Coordinating a range of technical and administrative activities, including managing errands, writing scripts, and supporting with lighting and sound for 5+ events a year. --Demonstrating creative expertise to polish Brand/Logo guidelines for small and non-profit organizations.--Executive support for the Executive Producer of 15+ nationally recognized pageants and competitions, including the 100th Anniversary of Miss America and Miss America’s Outstanding Teen.--Oversee set up and tear down of stages for statewide, national, and televised events.--Running teleprompter for world renowned hosts and personalities.
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Warehouse ManagerOut Of The Blue Screen Printing, Embroidery & Promotional Products Aug 2021 - Nov 2021Denver, Colorado, United StatesBefore having to outsource the screen print production, I managed overall warehouse and production maintenance.--Optimized warehouse organization to have a more efficient workflow, increasing productivity by 30%.--Organized inventory for client orders before production, reducing production time by 2+ hours.--Refined quality control protocols by implementing a 2-check system bringing errors down by 15%. -
Customer Service RepresentativeBlue Dog Merch Feb 2020 - Oct 2020Nashville, Tennessee, United StatesWorked between a production team and clients to ensure that all orders placed were produced in a timely matter without error.--Communicated with 50+ clients in a timely manner with a retention rate of 90%. --Defined the next phase of company growth by writing a remote protocol for the CSR position.--Established a new system for warehouse inventory, increasing time-to-retrieval by 25% --Monitored any potential and pressing problems with client orders, reducing error by 5%. -
Production ManagerBig Frog Custom T-Shirts & More May 2017 - Nov 2019Nashville, Tennessee, United StatesPart of a team that created custom designs for print in 24 hrs. In charge of ensuring that everything in the queue for production had been thoroughly inspected and correctly set up for printing. I managed the store’s daily needs and worked with outside vendors to ensure inventory delivery of larger projects and general supplies. --Achieved a 95% client satisfaction rating on Google for 6+ months.--Introduced a new filing system for stock inventory, reducing time-to-retrieval by 20%. --Maximized vinyl use and production efficiency by +50%.--Trained new designers on a variety of Adobe Suite tools. -
Media DirectorBlue Hedgehog Productions, Llc Sep 2013 - Sep 2015
Frequently Asked Questions about Kia Robson
What company does Kia Robson work for?
Kia Robson works for Rupt
What is Kia Robson's role at the current company?
Kia Robson's current role is Account Experience Manager | Graphic Artist.
What is Kia Robson's direct phone number?
Kia Robson's direct phone number is +130953*****
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