Kia Bahmani

Kia Bahmani Email and Phone Number

Alternative Accommodations Market Manager, Americas @ Trip.com Group
Los Angeles, CA, US
Kia Bahmani's Location
Marina del Rey, California, United States, United States
Kia Bahmani's Contact Details

Kia Bahmani personal email

n/a
About Kia Bahmani

Kia Bahmani is a Alternative Accommodations Market Manager, Americas at Trip.com Group. She possess expertise in hospitality management, hotel operation, hotel revenue management, cost control, customer service and 7 more skills.

Kia Bahmani's Current Company Details
Trip.com Group

Trip.Com Group

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Alternative Accommodations Market Manager, Americas
Los Angeles, CA, US
Kia Bahmani Work Experience Details
  • Trip.Com Group
    Alternative Accommodations Market Manager, Americas
    Trip.Com Group
    Los Angeles, Ca, Us
  • Oraklus - Rental Properties
    Director Of Operations
    Oraklus - Rental Properties Feb 2024 - Present
    Los Angeles, California, Us
  • Cabana
    Senior Business Operations Manager
    Cabana Nov 2021 - Feb 2024
    Seattle, Wa, Us
  • Avantstay
    Senior Operations Manager
    Avantstay Sep 2020 - Nov 2021
    Austin, Texas, Us
    * Revamped the vendor operations department by changing the labormodel, introducing new operational procedures and pricing structure whileachieving target cleanliness ratings and turning cleanings into a profit center for the company* Grew company’s third-party partnerships from 15 to 40+ partnerships nationwide in one year.* Created performance metrics for third-party service providers and achieved a4.8/5 average Airbnb cleanliness score while averaging 4000 appointments permonth.* Developed a new pricing model, negotiated contracts with all 40 service providers, and achieved a 10% overall profit margin.* Transitioned Avantstay’s housekeeping model from an in-house model to third-party partnerships in 25 markets while ensuring labor law compliancy.
  • Zeus Living
    Quality Operations Manager
    Zeus Living Nov 2019 - Jun 2020
    San Francisco, Ca, Us
    * Managed cleaning and laundry operations for an Airbnb-backed housing company with 2500 properties across 6 markets* Reduced monthly cleaning expenditure by $200k through various initiatives including but not limited to streamlining vendor pay for 25vendors, implementing internal guidelines for invoice approvals, creating SOP for resident chargebacks, revamping cleaning fees in accordance to internal cost* Improved quality score from 8/10 to 9.6/10 through various initiatives including but not limited to establishing vendor SLAs, creating incentive/penalty program for vendors and creating vendorperformance dashboard* Scaled cleaning department quickly and efficiently to match the fast-growing real estate portfolio
  • Zeus Living
    Operations Analyst
    Zeus Living Jul 2018 - Nov 2019
    San Francisco, Ca, Us
    * Managed cleaning operations for a portfolio of 800 rental properties across four markets* Hired, trained and managed 15 third party vendors* Initiated and scaled the Quality department at Zeus alongside department head* Developed training material and performance audits for field ops teams
  • The Langham Huntington, Pasadena
    Front Desk Associate And Quality Training Ambassador
    The Langham Huntington, Pasadena Jun 2017 - Jul 2018
    * Trained new associates on front desk duties and Forbes standards* Administered routine training programs for existing associates* Engaged in room and suite up-selling to increase room revenue* Performed day to day front desk duties

Kia Bahmani Skills

Hospitality Management Hotel Operation Hotel Revenue Management Cost Control Customer Service Powerpoint Social Media Microsoft Office Microsoft Word Windows Microsoft Powerpoint Front Office

Kia Bahmani Education Details

  • California State Polytechnic University-Pomona
    California State Polytechnic University-Pomona
    Hospitality Administration/Management

Frequently Asked Questions about Kia Bahmani

What company does Kia Bahmani work for?

Kia Bahmani works for Trip.com Group

What is Kia Bahmani's role at the current company?

Kia Bahmani's current role is Alternative Accommodations Market Manager, Americas.

What is Kia Bahmani's email address?

Kia Bahmani's email address is kb****@****tay.com

What schools did Kia Bahmani attend?

Kia Bahmani attended California State Polytechnic University-Pomona.

What skills is Kia Bahmani known for?

Kia Bahmani has skills like Hospitality Management, Hotel Operation, Hotel Revenue Management, Cost Control, Customer Service, Powerpoint, Social Media, Microsoft Office, Microsoft Word, Windows, Microsoft Powerpoint, Front Office.

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