Kia Felix Email & Phone Number

Austin, Tx

*Experience launching and testing new HRI Systems, scheduling, and time sheet software: Paycor, Paycom, When I Work*Collaborated with HR team on bi-weekly payroll, payroll reviews, updates to benefits and insurance, and new hire enrollments*Ensured compliance with the company’s policies and employment/labor laws*Proposed and executed innovative recruiting techniques to increase applicants and diversity*Develop training materials and programs, culture-building activities, and… Show more *Experience launching and testing new HRI Systems, scheduling, and time sheet software: Paycor, Paycom, When I Work*Collaborated with HR team on bi-weekly payroll, payroll reviews, updates to benefits and insurance, and new hire enrollments*Ensured compliance with the company’s policies and employment/labor laws*Proposed and executed innovative recruiting techniques to increase applicants and diversity*Develop training materials and programs, culture-building activities, and retention practices*Introduced, executed, and trained unbiased conflict resolution policies*Established and conducted leadership skills training classes for the management team*Improved employee benefits and retention by re-structuring the budget, and decreasing training labor costs with a new trainer promotion program*Implemented risk management functions at four locations, ensuring maximization of money spent on personnel and physical assets Show less

*Implemented automated customer data collection and streamlined recordkeeping to improve customer retention and increase profit margins*Developed and executed successful marketing campaigns across Instagram, Facebook, QR codes, and in-person promotional events*Managed and tracked transactions, inventory, budget, and accounts payable and receivable*Re-structured and diversified business and products, resulting in increased and more diverse customer and sales growth

*Onboarded new employees, including training, mentoring, and new hire documentation*Adjusted job assignments and schedules to keep pace with dynamic business needs*Cross-trained existing employees to maximize team agility and performanceRe-structured written training documentation and pre-shift meetings, increasing per-person averages and overall sales*Created and enforced daily, weekly, and monthly staff assignments, resulting in a 100% front-of-house pass rate for Health… Show more *Onboarded new employees, including training, mentoring, and new hire documentation*Adjusted job assignments and schedules to keep pace with dynamic business needs*Cross-trained existing employees to maximize team agility and performanceRe-structured written training documentation and pre-shift meetings, increasing per-person averages and overall sales*Created and enforced daily, weekly, and monthly staff assignments, resulting in a 100% front-of-house pass rate for Health Department inspections Show less

*Maximized profitability through strategic P&L management and accurate payroll processing using ADP*Spearheaded full-cycle recruitment, onboarding, training, and employee reviews to build a performance-based culture and increase retention*Enabled effective team communication, resulting in improved employee satisfaction and retention

*Managed full-cycle recruiting and onboarding process, including payroll setup via ADP*Monitored and investigated financial report variances daily with accounting staff*Conducted and evaluated quarterly performance reviews to ensure team success