Responsible for promoting and supporting all activities at EdVenture Children’s Museum and CMSC.• Updates and Maintains EdVenture’s website using web content management system• Creates content calendar, monthly newsletters and maintain all social media outlets• Writes and distributes press releases on behalf of Museum• Submits museum special events to online community calendars• Builds museum reputation as outstanding educational resource for families in South Carolina• Assists with copywriting and proofing all promotional material• Seeks opportunity to collaborate with like organizations to maximize community involvement and increase media recognition

• Organized and sorted daily mail for electronic distribution• Scanned bills into proper client folders for processing via Datacap and Kodak Software• Reimaged problem bills to ensure accurate data entry• Monitored and maintained department Outlook inbox and reconcile ebills for payment

• Managed weekly tasks and set organizational goals to ensure profitability• Developed editorial calendars, wrote content and monitored social media platforms• Created visual collateral including: e-flyers, flyers, and virtual tours • Produced and scheduled email campaigns for clients• Created spreadsheets with Microsoft Excel for client contacts

• Assisted internal users with application support for internal program • Reduced help desk backlog tickets by 92%• Collaborated with project management team to support change management• Ensured call-center effectiveness by providing administrative support• Conducted User Acceptance testing (UAT)

Provided level 1 technical and operational support to internal and external customers. Installed software remotely, assisted in troubleshooting loan and other bank products. Logged all calls into customer support database Assyst, and followed up to ensure issue has been resolved.

Uses professional knowledge and perspective to relate to new and potential students to establish professional rapport and add to the student experience. Utilizes critical thinking and problem solving skills to address and resolve student issues and ensure a positive student experience,Sharepoint administrator for enrollment team

Responsible for daily store operations, and customer service. Managed three employees, provided training and knowledge on store procedures and operations. Ordered inventory to maintain respective store levels for profit. Increased store sales by 2% over previous year and recognized for store making top 10 conservatively for 4 weeks for first time in 5 years.

Provided administrative support for Materials, purchasing, and training departments. Arranged travel via AMEX travel system for departments. Maintained supplies, sorted invoices for the Accounting department. Conducted safety audits as an OSHA certified Safety committee member. Cleaned up data worldwide as Plant SAP vendor master.