Kiah Warner, Chrp Email & Phone Number

Ottawa, Canada Area

• Managed, maintained, and prepared multiple rental units to a high standard to ensure guest satisfaction on behalf of property owners• Communicated in a friendly and professional manner, from initial online contact through the end of guest visits• Demonstrated customer-focus and problem resolution skills, resulting in guest rating increase from 4.5 to 5 stars

Southern Ontario

• Handled public inquiries on behalf of multiple production companies• Independently supervised a designated area to ensure employee and public safety

Southern Ontario

• Scheduled and coordinated property viewings at 2 rural venues• Provided onsite supervision of property during weddings of up to 175 guests• Coordinated with vendors to ensure the smooth execution of their responsibilities and an ongoing positive relationship

Heidelberg, Ontario

• Supervised rental property and provided housekeeping, check-in, and guest orientation

Heidelberg, Ontario

• Generated a calm and collaborative working atmosphere during high-volume lunch and dinner shifts• Managed customer expectations and inquiries, ensuring consistently positive experiences• Developed cooperative working relationships to create a positive working climate during fast-paced shifts• Balanced the needs of up to 150 guests to consistently meet customer expectations

Graduate Certificate, Human Resources Management And Services, Gpa 3.98

Main Courses: Employee Relations HR Management Research & Information Systems Human Resources Planning Labour Relations Occupational.

Bachelor’S Degree, Languages

Main Courses: French Spanish German Arabic French Culture Francophone Culture Spanish Culture Cultural Studies