Kiana Shojaee Email & Phone Number

Mission Viejo, Ca, Us

Mission Viejo, California, United States

• Participated in interpreting X-ray images, developing skills in assessing skeletal structures, identifying fractures, and recognizing abnormalities in diverse cases• Observed and learned about Dual-Energy X-ray Absorptiometry (DEXA) scans for bone density assessments, contributing to a deeper understanding of osteoporosis diagnosis and management• Assisted in interpreting CT scans of the abdomen and pelvis, gaining insights into abdominal organ evaluation, vascular imaging, and identifying pathology in these regions• Assisted in the placement of arthrograms and administration of intravenous (IV) injections• Participated in interpreting MRI scans of the brain and internal auditory canals (IACs), focusing on the identification of braintumors, masses, and lesions• Assisted in interpreting MRA studies, understanding the application of MRI for visualizing blood vessels, and identifyingvascular abnormalities• Participated in MRV interpretation, gaining insights into the assessment of venous structures using MRI, particularly in thediagnosis of venous disorders• Engaged in discussions about the collaborative approach between radiologists and referring physicians in providing accurateand timely diagnostic information• Enhanced proficiency in using advanced imaging software for image analysis and post-processing, contributing to precisediagnostic reporting

San Diego, California, United States

• Conduct literature reviews to understand the current state of genomics sequencing research• Perform molecular assays using cutting-edge TaqMan assays in qPCR and microarray experiments• Identify Single Nucleotide Polymorphisms (SNPs) and Copy Number Variations (CNVs) associated with genetic variationsand diseases• Utilize advanced platforms like genome studio for comprehensive genomics analyses• Interpret genetic information and construct detailed chromosomal maps to enhance understanding• Prepare biological samples, including saliva and cell samples, for genomic analysis• Follow established protocols for sample preparation, ensuring accuracy and reliability• Adhere to established protocols and SOPs for DNA/RNA extraction and purification• Identify patterns and trends in genetic information, contributing to the understanding of genomic variations• Prepare and deliver presentations on research findings• Actively engage in lab meetings and discussions• Contribute insights, seek feedback, and stay informed about the progress of other projects

Mission Viejo, California, United States

• Manage and schedule patient appointments for various imaging services, including MRI, CT scans, and X-rays• Answer incoming phone calls, address patient inquiries, provide information about imaging procedures, and offer pre-examinationinstructions• Greet and assist patients at the front desk, ensuring a welcoming and organized reception area• Check in and check out patients efficiently, verifying personal and insurance information• Collaborate with healthcare providers, physicians, and radiologists to coordinate patient schedules and ensure timely examinations• Skilled in coordinating scheduling, processing radiographs, preparing patients, managing PACS, and operating film digitizationequipment, CD burners, and document scanners• Utilize electronic medical records (EMR) systems to update patient information, verify insurance details, and maintain accurate records• Coordinate with insurance companies to obtain pre-authorizations and verify coverage for imaging procedures• Manage patient flow, ensuring minimal wait times and a positive patient experience• Implement and maintain scheduling protocols to optimize appointment availability and maximize center efficiency• Work closely with the billing department to resolve any scheduling or insurance-related issues• Conduct regular training sessions for staff on updated scheduling procedures and patient management

Patient Care Responsibilities:• Work closely with doctors, nurses, and other staff to provide comprehensive and patient-centered care• Act as a liaison between medical staff and patients, ensuring clear and concise communication of pertinentinformation• Handled incoming phone calls, facilitating effective communication between healthcare professionals,including doctors and nurses• Perform vital sign assessments and assist patients with fundamental care activities such as ambulating, feeding,bathing, and participating in the discharge process• Coordinated with various departments to organize necessary paperwork and logistics for patient discharges• Actively engaged in patient care within the high-paced and dynamic environment of multiple departmentsincluding OB, Post-OP• Conducted regular patient rounds, addressing immediate patient needs and promptly communicating anyobserved complications to the nursing staff• Previous Rotations:• BCA Orthopedic Surgery:• Assisted in patient care related to orthopedic surgeries, contributing to post-operative recoveryand rehabilitation• Worked closely with orthopedic surgeons and nursing staff to ensure optimal patient outcomes• Mother Baby Care Unit:• Participated in the care of mothers and newborns, supporting the postpartum recovery process• Collaborated with healthcare professionals to provide a nurturing environment for both mothersand infants

Orange County, California Area

• Performing office tasks, including answering phones, responding to emails, processing mails, and filing. • Responding to vendor, client, and internal requests. • Maintaining a database, ensuring that records are complete and current. • Abiding by all company procedures and accounting principles. • Responding phone calls from Agents and Clients. • Organizing schedules and documents.

Mission Viejo, California, United States

. Greeting customers when they visit the store. . Responding to questions regarding the jewelry making and standards, such as purity of metals, gem setting, and polishing.. Providing outstanding customer service. . Operating cash registers, managing financial transactions, and balancing drawers. . Achieving established goals.. Performance measured through Key Performance Indicators such as average transaction amount, number of transactions per client visit, and total daily sales.

Mission Viejo, California

• Answering phone calls and customer service department.• Cash-handling experience.• Helping customers find the right merchandise and complete retail transactions• Responsible for Fragrances Section• Tracking sales and other KPIs

Mission Viejo, Ca

• Stocked, replenished, and organized inventory with accuracy and efficiency. • Maintained accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.• Completed floor replenishment and shipment as needed to ensure customer satisfaction and size availability.• Assisted 135 customers in average daily with purchasing and matching outfits.

Bachelor'S Degree, Psychology

Associate'S Degree, Social And Behavioral Sciences

Associate'S Degree, Psychology

Associate'S Degree, Biology/Biological Sciences, General

High School Diploma, Biology/Biological Sciences, General, 4.0