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Kim Allan Castillo Email & Phone Number
Software Developer
at
User Experience Researchers Pte Ltd (Singapore)
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Software Developer
Location
Pasig, National Capital Region, Philippines
Company size
Who is Kim Allan Castillo? Overview
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Quick answer
Kim Allan Castillo is listed as Software Developer at User Experience Researchers Pte Ltd (Singapore), a company with 149 employees, based in Pasig, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Kim Allan Castillo.
Kim Allan Castillo previously worked as OutSystems Developer at Stratpoint Technologies, Inc. and Critical Incident Manager at Dxc Technology. Kim Allan Castillo holds Bachelor'S Degree, Information Technology from Polytechnic University Of The Philippines.
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Email format at User Experience Researchers Pte Ltd (Singapore)
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User Experience Researchers Pte Ltd (Singapore)
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Profile bio
About Kim Allan Castillo
A certified OutSystems 11 Associate Reactive and OutSystems 11 Associate Web Developer handling mobile and web applications using OutSystems Platform. Responsible for ensuring the efficient performance of his delivery team by providing mentorship to colleagues. Participates in technical and non-technical discussions with clients’ key business personnel to gather and refine requirements for the project at hand. Formerly a Critical Incident Manager and a Incident Lifecycle Coordinator with more than 3 years of experience in handling end-to-end high priority cases. Currently focused on developing a Leasing Web Application using OutSystems, leveraging some AWS services in order to meet defined technical requirements, whileconsidering the scalability and maintainability of the code.
Current workplace
Kim Allan Castillo's current company
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User Experience Researchers Pte Ltd (Singapore)
5 roles
Kim Allan Castillo work experience
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Outsystems Developer
Current
Apr 2019 - Present
Critical Incident Manager
- Send out email notifications to the Account Executive teams for Critical cases.- Create and organize conference calls with the support teams for faster resolution.- Work with the support team's point of contact for escalations.- Ensuring that Root Cause Analysis is provided by the support teams after a case has been resolved.
Jun 2016 - Apr 2019
Incident Lifecycle Coordinator
- Ensuring that activities within a process are associated with the Service Level Agreement (SLA).- Responsible for assigning incidents within the correct group or division.- Identify potential problems and/or increasing trends of repetitive Incidents.- Create Knowledge Articles with repeatable procedures with a goal of reducing the number of Incidents.
Feb 2016 - Apr 2017
Service Desk Analyst
- Answers calls from customers to assist and provide first call resolution (FCR).- Reaching out to support teams or escalating the incident tickets to them for faster resolution.- Ensuring that tickets are all updated with timely status.
Jun 2015 - Feb 2016
1 education record
Kim Allan Castillo education
FAQ
Frequently asked questions about Kim Allan Castillo
Quick answers generated from the profile data available on this page.
What company does Kim Allan Castillo work for?
Kim Allan Castillo works for User Experience Researchers Pte Ltd (Singapore).
What is Kim Allan Castillo's role at User Experience Researchers Pte Ltd (Singapore)?
Kim Allan Castillo is listed as Software Developer at User Experience Researchers Pte Ltd (Singapore).
Where is Kim Allan Castillo based?
Kim Allan Castillo is based in Pasig, National Capital Region, Philippines while working with User Experience Researchers Pte Ltd (Singapore).
What companies has Kim Allan Castillo worked for?
Kim Allan Castillo has worked for User Experience Researchers Pte Ltd (Singapore), Stratpoint Technologies, Inc., and Dxc Technology.
How can I contact Kim Allan Castillo?
You can use AeroLeads to view verified contact signals for Kim Allan Castillo at User Experience Researchers Pte Ltd (Singapore), including work email, phone, and LinkedIn data when available.
What schools did Kim Allan Castillo attend?
Kim Allan Castillo holds Bachelor'S Degree, Information Technology from Polytechnic University Of The Philippines.
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