Kian Cook Email and Phone Number

- Maximized revenue and traffic by cross-channel listing the property (Airbnb, VRBO), utilized a dynamic price tool, and search engine optimized to become a top listing and gain Superhost/Premier Host status- Create a strategy to increase real estate portfolio by 1-2 properties per year by researching local markets and trends, then leveraging short term rental knowledge to obtain an average return of ~20% - Manage a maintenance and administration team and system to efficiently operate daily hosting tasks (cleanings, repairs, etc.)

- Managed 5000+ employee software transition effort for a global multibillion-dollar media company transitioning from one workstream management tool to another- Designed a migration plan factoring in project integrations and dependencies to strategically move projects in a phased approach- Incorporated focused rounds of feedback to ensure plan would be successful to larger organization- Oversaw the change management by creating a communication and training strategy to ensure a seamless transition- Designed an ideal future state configuration of the project management tool to better organization, outputs, and collaboration- Resolved disputes between internal teams with conflicting priorities- Supervised a team of three business analyst’s professional and personal well-being- Negotiated scope of work changes and contract extensions to ensure a successful delivery

- Lead business analyst working for a global multibillion-dollar media company data and analytics organization, whose goal is to create a single repository for its enterprise’s data to allow enhanced and effective analysis - Coordinated business stakeholders, architects, and developers to ensure requirements were prioritized according to strategic and business drivers, contained the correct amount of technical details, and risks were raised early and then mitigated- Created a corresponding roadmap and plan to track progress- Communicated status updates to client leads, relay strategy/updates back to Clarasys, and managed future sales opportunities

- Evaluated requirement completion to federally certify a multimillion-dollar Health & Public Service Child Support System - Created and managed project roadmap, gathered requirements, tracked deadlines, mitigated risks, and prioritized deliverables- Validated the application’s functionality by creating in-depth use cases and corresponding documentation

- Tester for multimillion-dollar Health & Public Service production go-live, whose mission is to improve the child-support service in the commonwealth of Massachusetts by upgrading technology and increasing functionality- Executed Test Case Execution Records (TCER), specifically in the enforcement department, to ensure intended functionality between design and development is working as expected

- Managed quality assurance testing for multimillion-dollar Health & Public Service project, ensuring developers and product owner production met client requirements and were completed to a high standard- Liaison between Accenture and client leads for User Acceptance Testing (UAT), regression testing, and 508 compliance testing- Troubleshoot client-reported defects and communicate analysis to the team for a quick resolution- Led after-hours go-live smoke tests in client environment to monitor impending changes and environment stability

- Supervised ~100 Alumni Gym employees and monitored their time-sheets for financial compensation- Managed the alumni gym building after-hours and controlled master key to open closed workspaces- Communicated daily with supervisory staff to ensure that personnel and equipment issues were handled promptly

- Implemented tracking and control system using Excel to assess trends and financial performance of mullion material cost, installation rate, and labor cost versus budget- Calculated quarterly projection budget using Excel to ensure mechanical billings reached $11 million for the year- Collaborated with general contractors, vendors, and foreman following through on requests for information proposals to ensure material costs were kept within budget- Acted as a liaison between management and subcontractors for HVAC, plumbing, and fire-protection on a $550M public works contract (East Side Access Project: Systems Integration Contract)- Oversaw installation of a $250,000 tunnel ventilation fan as well as other tunnel ventilation equipment, HVAC, fire protection, plumbing, and automatic temperature control systems to facilitate making deadlines, budgets and inspections- Verified field installation mechanical equipment, duct-work, and fire protection systems to comply with coordinated shop-drawings and contract documents- Provided efficient solutions to existing installation errors that limited material costs and man-hours- Implemented a tracking and control system to measure equipment fuel usage and monitor performance versus budget- Monitored and recorded approximately $150,000 of fire-standpipe water usage during source transition

- Implemented project management reporting for projects encompassing multimillion dollars of sustainability spending, resulting in on-time/on-target performance- Analyzed compliance for multimillion dollar sustainability projects targeting LEED certification- Performed site visits and assisted in coordinating meetings with various project stake-holders and investors to promote sustainability targets- Created course content for Green Building Certification Inc. continuing education, a third-party certification and credentialing company- Organized documentation and internal auditing procedures for special inspections third-party certification- Updated Dagher Engineering intranet using HTML to improve office communication

- Organized equipment in order to maintain a clean and safe environment for the campus community