Kian Jackson Email & Phone Number

Melbourne, Vic, Au

At Riva Tech Consulting, we are driven by a singular mission: to enhance the capabilities of businesses across all sectors that accept payments.As a thriving payments consulting firm, Riva Tech Consulting specialises in empowering Business Owners and Managers to navigate the complexities of the payments landscape. Our dedicated team comprises seasoned multi-discipline industry professionals. We excel in unravelling intricate technical challenges, providing innovative solutions, and ensuring the seamless integration of sustainable change initiatives. Our expertise spans the entire payments value chain, ensuring your business excels at every level. This includes the set-up and running of a PayFac (Payment Facilitator), ISO (independent selling Organisation), Crypto payments solution or Merchant Acquirer. Why Choose Riva Tech Consulting?1. Expert Guidance: Riva Tech Consulting brings industry expertise and a sterling reputation to the table, ensuring tailored solutions that transform challenges into opportunities. 2. Ethical Leadership: Our foundation is built on unwavering leadership values and integrity, fostering trust and reliability in every interaction. 3. Continuous Growth: We prioritise the continuous learning and growth of our team, staying ahead in the dynamic landscape of financial technology. 4. Client-Centric Approach: At Riva Tech Consulting, we are committed to the relentless pursuit of quality client outcomes. Your success is our ultimate goal.5. Beyond Business: Building Relationships. We're not just consultants; we're partners in your journey. At Riva Tech Consulting, we cherish the relationships with our exceptional team and clients. Let’s shape the future of payments together.www.rivatechconsulting.com

Melbourne, Victoria, Au

I led a high-performing team and effectively enhanced business opportunities by creating new markets and executing effective payment solutions. I also resolved payment challenges, drove revenue growth, and improved overall business competence through best business practices. I utilised an in-depth understanding of market dynamics and controlled challenging working conditions, improving sales procedures to increase business profitability and progress. In addition to this, I provided face-to-face, online, and alternate payments via a single platform while introducing an integrated commerce platform.Key Accomplishments: ► Introduced payment acceptance business while generating a multi-million dollar revenue boost to grow the business. ► Directed sales plans development and implementation to promote sales-driven culture in the organisation.► Launched six new payment products in market, such as online payments, payment terminals, pay-by-crypto solutions, chargeback guarantee, tap-to-phone payments, and privacy compliance solutions.► Entered successfully into New Zealand market and analysed new customer base to enhance business opportunities.► Achieved fintech business award and received runner-up in three awards for crypto and payments.► Attained $2.3M in funding by establishing PayXcrypto, brand-new cryptocurrency payment alternative and facilitated users of cryptocurrency wallets to submit payments online and control transactions by companies in Fiat.► Oversaw strategic planning, change management, business increase, and performance enhancement plans by developing end-to-end Merchant Acquirer and Payment Facilitator.► Generated robust partner channel and attained significant revenue growth by 743% contrasted to H122.► Built and directed a high-performing team of 30 people both in Australia and offshore.

As a General Manager, I developed and executed effective strategic plans while administering overall company operations, overseeing P&L procedures, and offering strategic direction to attain target goals. I enhanced employee engagement by leading team members to acquire multiple industry awards. Additionally, I directed the re-development of several underperforming products to reduce stagnation and strengthen growth and productivity.Key Accomplishments: ► Created strategy and roadmaps for effective profitability/growth of business and increased EBIT by 258% within 2 years.► Received two business awards and five runners-up in last two years.► Implemented positive modifications in company culture to achieve physiological safety, transparency, and accountability while bolstering employee engagement by 14%.► Introduced two new products into market, including Asian wallets and multicurrency.► Oversaw and directed high-performing team of 110 employees within 2 entirely owned subsidiaries of Australia, including Post SecurePay and POLi Payments.► Analysed execution of 1M transactions per day, totalling $76B yearly on behalf of 100k merchants.► Applied innovative technologies by supervising card schemes and bank activities and improving merchant relationships.► Offered improvements across Australia and New Zealand markets by delivering revenue growth and cost reduction policies and improving customer interactions.► Implemented change initiatives and business strategy under Australia Post while maintaining SecurePay group transformation process.► Devised and performed efficient sales processes and developed high-performing sales teams to build excellent connections with important clients and stakeholders.

While working as Head of Risk, I created an operating model and risk department and developed a go-to-market anti-fraud strategy to mitigate risk possibilities. I built strong interactions with customers onsite along with sales managers and periodic customer visits and promoted products at external events to customers while identifying new markets and verticals and meeting sales targets. Moreover, I established and maintained risk and compliance frameworks, such as PCIDSS, merchant acquiring risk, and enterprise risk system.Key Accomplishments: ► Improved merchant onboarding experience for support of 200 merchants per month and delivered continuous training on risk awareness.► Participated in evaluating and applying risk management framework for SecurePay and POLi payments while serving as member of senior leadership team.► Applied efficient merchant onboarding processes and performed onboarding successfully for 95% of merchants.► Augmented relationships with stakeholders in SecurePay, Australia Post, and Payments Industry to improve strategic planning.► Enhanced revenue and product team proficiency while collaborating with sales team and leading product innovations.► Deployed advanced risk valuation techniques and ensured security of portfolio while organising risk portfolio of $50M.

I set up and established the risk function from the ground up while acting as a leader in the Australian online payments industry to support businesses in decreasing fraudulent transactions. I executed risk strategies in the business while assuring alignment with new product development and Australia Post Group policies. In addition to this, I coordinated with multiple stakeholders, from Australia Post executives to service providers and banking executives. I executed ongoing monitoring solutions to continuously analyse merchant financial stability and evaluated the creditworthiness of new merchants by developing the systems.Key Accomplishments: ► Oversaw implementation of eCommerce/acquiring risk management plans and online fraud prevention initiatives in Australia.► Contributed to developing enterprise risk policies and strategic plans as leadership team member.► Created Sales Calculator to provide strategic insights into profit margins to choose best deals.► Generated MIS risk reports and register and negotiated on-site deals while streamlining various risk functions.► Provided information on expounding business opportunities and boosting customer base and directed fraud investigations.► Spearheaded Enterprise Risk Management and executed risk mitigation plan to support Australia Post Group.

Brookfield, Wisc., Us

Responsible for Card Processing Risk Management Operations across Australia.I manage a varied and dynamic range of risk types including credit, operational, fraud, information security, regulatory, scheme, market and reputational risk. I mentor colleagues both locally and internationally.Working on the First data joint venture with Bank West - BWAMS - Providing payments solutions to the Australian market www.bwams.com.au

Brookfield, Wisc., Us

Leading a credit risk teamWorking on the First data joint venture with Bank West - BWAMS - Providing payments solutions to the Australian market www.bwams.com.au

Brookfield, Wisc., Us

Responsible for credit risk underwriting, involved in the development of the department including operational procedures, system development and internal project work.Working on the First data joint venture with Bank West - BWAMS - Providing payments solutions to the Australian market www.bwams.com.au

Brookfield, Wisc., Us

Responsible for credit risk underwriting and involved in the development of the Credit Risk department. Worked on the First data joint venture with Allied Irish Bank, AIBMS - One of Europe's largest providers of card services including, credit card processing, debit card processing and online payment processingwww.aibms.com

Promotion of music events domestically and internationally. This included marketing, sales/ new business development and people management.

Payments FinTechResponsible for risk analysis, underwriting, implementing business and system process improvements.

Boston, Massachusetts, Us

Responsible for accurate Net Assets Values, yields, distributions, reconciling various accounts and assist in preparing audit schedules, compliance reports, tax returns and financial statements.

Executive Education - Digital Disruptive Strategy, Information Technology

B.Bus (Hons), Business With Accounting