• Implemented procedures/policies adopted by ATI applicable to the testing site in connection with COVID-19• Oversaw onsite testing to ensure operations are running according to plan• Monitored coordination efficacy of testing results in COVID program and adjusted protocols as needed• Provided status reports of the COVID program and the number of tests being conducted daily• Coordinated with others involved in testing process, including the client, other COVID coordinators, and additional testing staff• Maintained a daily attendance log of all workers and contractors getting COVID tested• Maintained log of all workers and contractors who test positive and their return to testing date• Conducted weekly checks of inventory to promptly inform appropriate personnel of any shortages in supplies• Ensured all test results were delivered to patients in a timely and accurate manner • Ensured methods are HIPAA compliant

• Assisted doctor with exams and properly documented the patient’s visit• Prepared cortisone injections for the physician’s use and assisted with procedures such as epidural steroid injections (LESI and CESI), Medial Branch Nerve Blocks, Radiofrequency Ablation, and Discograms• Obtained patient blood samples through venipuncture for use in Platelet-Rich Plasma Therapy• Served as an important part of patient education by making sure the patients understand the treatment process• Supervised office inventory responsibilities, including ordering and requisitions, stocking, and shipment receiving• Managed medical records requests from patients, law offices, worker’s compensation board, SSA• Collected patient information such as referrals, insurance information, and relevant MRI and ultrasound reports

• Built customer loyalty by providing a “Brighton-branded” experience of one-on-one conversations in every customer visit• Analyzed sales reports to ensure company goals and guidelines are being achieved• Updated accurate merchandise and visual displays weekly • Assisted in processing shipment in order to minimize shrink

• Obtained patient blood samples for medical testing through venipuncture• Prepared, collected, and stored both urine and blood specimens according to departmental procedure and guidelines• Ensured proper centrifugation of the blood specimens was completed• Built trust and maximized patient comfort by addressing patient concerns and responding with empathy• Maintained a clean environment for venipuncture and urine collection

• Assisted the OT (occupational therapist) during sessions and set up fine motor activities for the patients• Aided the OT in ensuring there was proper documentation of the patient’s visit• Prepared hot and cold packs for therapy use, as well as preparing other necessary therapy equipment• Maintained a clean environment by restocking and sanitizing the therapy equipment being used• Saw how rehabilitative services play an important role in patient progress and wellness• Learned how the OT was able to educate the patients on making activities of daily living more manageable