Kiara Shepherd Email and Phone Number

Collaborated with the program team to develop targeted initiatives addressing immigrant women's job-seeking needs.Conducted comprehensive needs assessments, identified gaps, and devised strategies to enhance program engagement.Executed workshops and events to equip immigrant women with job skills and foster cultural competency.Provided personalized guidance and support to program participants, fostering an inclusive environment.Established partnerships with local organizations and employers to enhance program visibility and participant opportunities.Maintained accurate records of program activities and participant progress.

Collaborated with Manager, Global Operations and Travel Leads to resolve critical operational issues as they occurred.Maintained Foundation travel approval process system and escalated exceptions and noncompliance instances to Employee Services and Finance leadership.Assisted with the creation and distribution of travel-related documents, policies, and training materials.Supported the Manager, Global Operations in strategy, implementation, and communication of special projects.Managed vendor relationships for Foundation merchandise and software, coordinating the implementation of new products and subscriptions, ongoing maintenance, and bulk orders for special events. Submitted administrative contracts and related invoices.

Calendar, travel arrangements, and expense reports for president of the Americas.Developed copy using each brand’s individual voice in an easily identifiable and uniform manner.Proactively created and improved processes, systems, and tools to optimize office functionality.Managed relationships for all building related touch points including community managers and facilities staff.Onboarded new team members, and communicated with international headquarters to align regional expectations with corporate identity.Tracked office expenses as well as budget expenditures for multiple brands.Coordinated and booked accommodations for regional team meetings.Managed PTO and holiday calendars for a staff of 15+ individuals.

Full calendar management for the SVP and three VPs, which included frequent adjustments and updates throughout the day, scheduling and confirming internal and external meetings, resolving scheduling conflicts as they occurred.Scheduled and organized all aspects of meetings (booking conference room space, ordering and setting up catering as needed). Followed up on action items from internal and external meetings. Composed written materials as requested: memos, meeting agendas, minutes, PowerPoints, etc. Timely submission and tracking of expense reports. Maintained comprehensive records on budget expenditures for the cost center.Liaised with building security to submit guest passes and greeted all guests to ensure smooth transition to respective meeting rooms.

Supported Account Manager with client management, sales operations and strategies.Executed daily sales functions; tracking shipments and sample orders, monitoring client deductions and invoices, email correspondence, pulled and analyzed weekly selling reports.Assisted account supervisors and executives with media mockups to send to clients consisting of press clippings.Compiled mailing lists and assembled press kits for new product launches.Maintain inventory of client products including branded content.

Worked closely with Client Service and Recruitment teams to ensure all candidate and client interactions ran smoothlyEdited and formatted candidate resumes for client review to assist in selection processSupported general administrative and clerical duties including upkeep of the office and facilities Arranged conference room services for internal and external meetings

Developed social media strategies for the properties, working with creators and guests to develop voice and approach.Executed strategies daily, combining insights from data with exceptional writing skills.Compiled weekly analytic reports through Google, tracking impressions to gauge user interaction for marketing campaigns.Collaborated with marketing department to create and execute social media strategy to reflect an overall brand image.Monitor and modify those strategies based on audience insights.Planned and executed paid social campaigns, especially around launches.Followed industry news and experiment with emerging tools and techniques.Managed partner relationships around social campaigns.

Created and maintained social media profiles for publicity usage including Facebook, Twitter, and HootsuiteDrafted, proofed and distributed press releases for upcoming publicationsAssembled press kits, which included press releases, book samples, business manager contact information, etc.Managed schedules for author book tours, appearances, and signings through Google Calendar Updated press lists and organized mailings for book releases

Contributed roughly 15 blog posts per week including coverage of interviews, concerts, and press releasesResearched popular celebrities and fashion trends through social media outlets and in-house archivesCoordinated and transcribed interviews with influential musicians and actors for weekly web featuresCompiled “flipbooks” to enhance online participation and brand loyalty, including “Best Dressed Celebrities 2010” and “Victoria Justice Style”

Worked closely with director, cinematography, cast, and crew to develop and execute twenty-minute short filmHandled expense reconciliation including transportation, set equipment, costumes, and craft services