Kiara Singleton Email & Phone Number

Chicago, IL, US

Palos Heights, Illinois, United States

​​-Complete daily shift schedule for direct service personnel ​-Monitors the implementation of behavior intervention programs, assists as needed, and communicates problem areas to the designated case manager. ​-Assist direct service personnel as needed in all areas of resident care. ​-Assist administration to ensure efficient and safe day-to-day.

Oversee the Housekeeping department for a Four Diamond AAA rated luxury hotel.

♣ Supervises a Housekeeping staff of 35 in a Boutique Hotel♣ Conduct daily Housekeeping pre-shift meetings to keep all staff abreast about all things dealing with Hotel EMC2 and the Downtown area ♣ Ensure all staff is properly adhering to the Dress Code Policy♣ Assign Room Attendants, Housemen and Lobby Attendants daily tasks and IPod♣ Inspect guestrooms.

♣ Provided professional customer service♣ Cleaned guestrooms up to facilities highest standards♣ Arranged guest’s belongings for a comfortable stay♣ Maintained exceptional audit scores♣ Facilitated in the organization of a committee of Housekeepers and Housemen to address departmental issues and solutions♣ Assisted with the addition of standard audit.

♣ Assisted with all customer’s issues/complaints to make sure they are dealt with in a professional manner♣ Supervised Customer Service Representatives are carrying out organization’s policies and procedures♣ Collated all customer’s file to ensure compliance with policies and procedure of PLS Loan Store and the Department of Financial Institutions♣.

Bachelor Of Nursing, Nursing

Bachelor'S Degree, Health Information/Medical Records Administration/Administrator