Coordinate, design, administer, and assess training activities to ensure performance standards are achieved and capabilities continuously improve. Collaborate with the management team to design and develop curriculum, providing company-wide support for learning and development initiatives. Research learning best practices and incorporating learning strategies with industry trends. Utilize learning methodologies to deliver instructor-led courses and programs.Accomplishments► Improved business outcomes by implementing internal educational programs for a team of 250+ that advance employee growth and enhance job performance.► Restructured and revamped the New Employee Orientation program, reducing costs and time-constraints of program.

Provided leadership for daily HR operations including, benefits administration, HRIS management, job posting, and resume screening, onboarding, employee training, compensation, performance management, leave management, employee relations, and compliance reporting. Facilitated and led the initiative of creating standard operating procedures, policies, and leadership trainings. Assisted with diversity and inclusion of retaining employees across the organization. Accomplishments► Act as Subject Matter Expert (SME) for “250+ associates for over 26 states” - increasing productivity with enterprising vision and ingenuity.► Led the implementation of many employee engagement programs on a monthly basis, leading to greater job satisfaction and retention.

Streamlined HR processes for “600+ associates” - establishing human resource strategies, policies, procedures, and standards. Spearheaded all aspects of benefits administration, including health insurance, financial, retirement, and education benefits. Assisted with open enrollment and training. Ensured compliance with federal state, local, and corporate employment policies, and laws. Oversaw and monitored leave of absences, including family medical leave, short-term disability, long-term disability, and workers’ compensation. Accomplishments► Improved average fill rate for hourly positions to 33% and achieved 95% of key performance indicators (KPIs) for 2019.► Acted as Human Resource Development Quarterly (HRDQ) Facilitator training on soft skills with associates. ► Provided leadership on Cultural Council and served on Safety Team, completing OSHA, auditing, and safety training.► Redesigned, organized, and implemented successful “New Hire Orientation Program” resulting in increased efficiency.

Distributed training throughout the entire organization, and also composed new training materials throughout the year. Facilitated customized corporate training classes and implemented a high level of instructional leadership. Trained new employees on department standards and policies while aligning them to the company’s objectives. Identified opportunities for driving efficiency and implementing best practices for driving performance and process improvements. Developed strategies to improve training models and exercise high performance assessments after the onboarding process. Collaborated cross-functionally with management and department leaders to schedule training for incoming associates. Strong familiarity with Paycom/Paycor for learning management and training processes. Managed Learning Management System (LMS), including input, reporting, updates, and communicating with the management team.Accomplishments► Led and developed training initiatives and programs for 22 stores with over 3.6K+ associates. ► Created reports to document the job performance of newly onboarded hires and followed-up with 30-60-90 days reviews.

Demonstrated foundational knowledge of recruiting strategies, principles, and practices. Led and directed talent acquisition projects, continually improving recruitment processes. Strong sense of sourcing, screening resumes, interviewing, assessing candidates, and new hire orientations. Champion of creating a culture of teamwork and recognition by establishing communication goals and celebrating or rewarding outstanding team performance. Improved onboarding processes, programs, and performance assessments to leverage professional excellence.► Provided HR leadership to 300+ employees, while exceeding target performance goals in annual sales and profit budgets.► Coordinated new hire onboarding requests, verified employee data, and entered information into Kronos (HRIS) and Express HR (MSS) systems.

Worked in multiple departments with Kroger Co. Stores, including the customer service desk, cashier, deli/bakery, drug GM, and grocery. Provided a positive customer experience by greeting and engaging customers to ensure a fast and efficient shopping checkout. Tracked all inventory, broke down & stocked trucks and facilitated a safe clean environment for customers and colleagues to shop and work.