Kiara Boggs, Mha Email & Phone Number

Kirkland, Wa, Us

Us

-Within first two months of work, led three technical dress rehearsals to 100% completion.-Championed goals for standardization of team practice and information sharing. -Reduced project management variability through gathering tacit team knowledge and created detailed process documentation for Community Technology implementations.My approach is rooted in strong communication and collaboration, working closely with team members to ensure buy-in and smooth implementation of project tasks. I am adept at designing and facilitating project plans, managing change initiatives, and resolving risks and issues logically and efficiently. My leadership skills, coupled with my strategic vision and commitment to continuous improvement, enable me to drive successful project outcomes and foster a culture of excellence with every team member I encounter.

Seattle, Wa, Us

As a clinical informatics specialist, I bridge the gap between clinician workflows and healthcare technology. I specialize in combining process analysis, systems theory, and latest industry best-practices with clinical workflows. I also heavily focus on ensuring data-driven structures are in place as much as possible, and highly value data decision tracking, strategic growth, and innovation in sustainable processes.Some Notable Projects I've done in this position:- Created timelines, action steps, template tools, and job competencies for CRI responsibility transitions when moving from Cerner to Epic EHR. This included analyzing and mapping the current state processes using Lean methodology and creating a balanced score card aligned with future strategic team goals. -Analyzed CRI protocol validation process, identifying waste and areas of opportunity, focusing on greatest leverage points for maximum value. Provided evidence-based recommendations for tools and process changes to speed up overall research protocol validation time by 50%.-Initiated and led CRI process mapping documentation, enabling clarity and standardization of workflow across team members. Created a master workflow reference index, resulting in a 3x reduction in tacit process steps, removing variability and ambiguity. This enabled greater organizational transparency and leadership action for process improvements.-Day to day work includes a wide variety of research and analysis tasks, such as analyzing protocol documents for order details, collaborating with internal management and study teams, building plans in Epic Beacon, and managing communication and data tracking.

Wrote a two-year strategic plan outline based on overarching company mechanics analysis, including cultural and workflow considerations. This involved setting specific steps and timelines for flagship program growth, defining organizational structure and roles, future company goal and mission alignment, and detailing operational optimization milestones.Analyzed audience demographics and interactions; identified trends and provided reports for optimized months/days/times for targeted offers aligning with company's strategic goals to move from $9 million to $15 million in annual income.Performed sweeping operational process analysis aimed to identify areas of waste and opportunity. Created 8 tools to minimize time and asset waste such as a customer response matrix, timeline templates, communication management templates, process mapping, and introduced agile concepts for project launches.Created reference guides for operational process management; directing the company on when and how to use targeted tools such as customer profile analysis, root-cause analysis, and TOWS analysis. Company-specific guides for action plans and general strategic process alignment were also included.

Us

Worked over 21, large scale hospital and clinic Epic EHR implementations. Provided project leadership and informatics management from build planning, writing user acceptance testing cases, training, and implementation. Every department I was directly in charge of achieved workflow normalization and EHR proficiency 6-12 months earlier than other areas.Identified and evaluated procedural workflow gaps in St. Peter’s Endoscopy department preference card management. Gathered and analyzed data, then applied systems theory concepts to create new workflows that were adopted department wide. This resulted in an average time savings of 10 minutes per case for clinician charting and recovered over $100,000 in lost revenue in the first quarter of implementation.Innovated new internal ticketing process, created project team and led implementation of process through Lean and Agile principles. Ticket resolution quickened by a 70% average across 4 informatics teams (43 employees).Innovated new standardized workflows for hybrid-use cardiac surgical operating rooms using data-driven methods. My process design became production standard for the enterprise and the vendor (Epic); used world-wide.Self-initiated project due to identified need for EHR refresher training amongst clinical staff. Designed curriculum, then scheduled and led classes focused on workflow optimization. This resulted in an average time savings of 20 minutes per patient charting session, and significantly raised staff morale.Trained on Lean and Agile methodology, adult learning techniques, public speaking, interpersonal professional relationships, conflict resolution, project management and organizational leadership. Applied knowledge immediately, enabling me to earn over 38 accolades of official company recognition for excellent job performance.

Master Of Health Care Informatics, Medical Informatics

Ba, Systems Science And Theory, Computer Science

Associate Of Arts (Aa), Photography, Computer Science