Digital Project Manager
Current• Led the development of 15 digital programs in collaboration with international field teams across Asia, Latin America, and North America, creating targeted social media campaigns that positively impacted children and youth in these regions.• Designed a survey in collaboration with the research team to understand Gen Alpha's needs and preferences, then analyzed user behavior in focus groups and synthesized findings to drive actionable insights.• Directed design sessions with international cross-functional teams to create user-centric programs aligned with organizational objectives.• Trained three cohorts of interns on the organization's core values, delivering a dynamic, engaging, and effective learning experience focused on practical application and culture building.• Led a cross-functional UX Center of Excellence, driving and shaping organizational conversations around UX design, UX research, AI, innovation, and design thinking. Shared best practices across disciplines to elevate the organization's UX approach.• Trained project managers in user research activities, such as conducting focus groups, designing surveys, coding data, and synthesizing common themes and insights to inform product development.• Enhanced project efficiency by facilitating effective interdepartmental communication among designers, developers, and writers, ensuring smooth project progression.
