- Handles administrative functions including directing phone calls; opening and routing mail as directed; maintaining files and calendars- Utilizes project management skills in initiating the adoption of new procedures and software platforms to increase efficiency and productivity- Prepares standard documents such as studio waivers, policies, expense reports, invoices, etc.- Manages and maintains all software utilized by the organizations and prepares training modules for staff- Handles recruiting and preparing HR documents for onboarding - Provides proactive customer service and support to clients

- Acts as a subject matter expert in the services and resources available to Guests with disabilities throughout the Disneyland Resort - Engages in and facilitates accessibility conversations about all available services (e.g. hearing, mobility, visual, cognitive) to discover guest needs through a variety of communication channels (virtual, in person, phone)- Provides resort information and Itinerary planning support based on guest accessibility needs - Handles confidential and sensitive information discreetly while maintaining professionalism- Utilizes active listening and conflict resolution skills to de-escalate intense guest interactions

- Incorporated and safeguarded the brand and story of the Bibbidi Bobbidi Boutique while styling hair and applying make-up and nail polish to create a royal experience for every guest as a Fairy Godmother’s Apprentice- Created positive guest experiences through storytelling and helpful product recommendations while maintaining safe flows of traffic and conducting efficient sales transactions in various Fantasyland retail locations- Supported fellow cast members and fostered a positive, diverse, safe and efficient work environment by sending internal recognitions, actively listening, and problem-solving when working as a team

- Communicate with diverse groups of professionals, students, production teams, and administrators to determine the needs of a project or event- Oversee and direct various projects or events including the establishment, monitoring, and evaluation of timelines and projected costs- Coordinate with event venues and governing agencies to negotiate fees and contracts- Maintain accurate documentation and financial records of all contractual obligations- Supervise event personnel, contractor, and vendors- Develop and maintain professional relationships with event partners, production teams, and other stakeholders to coordinate events and to continue partnerships- Participate in the development, procurement, and distribution of marketing and promotional materials

- Oversee and direct dance department operations, including departmental and production timelines, maintenance requests, day to day operation, managing stakeholder concerns, payroll approval, and projected budgets- Maintain quality and consistency in age-appropriate curriculum across 58 weekly classes- Prepare reports and maintain accurate documentation and financial records of department business- Develop and implement policies, procedures and best practices for the dance department- Ensure compliance with relevant labor, health, safety, and Americans with Disabilities Act regulations and laws- Coordination and participation in the development, procurement, and distribution of marketing and promotional materials for special events, regular class offerings, and seasonal or specialty programming- Analyze feedback from stakeholders to evaluate departmental success and identify areas for improvement- Supervise dance educators and additional personnel- Coordinate with event venues and governing agencies to negotiate fees and contracts

- Supervise event crews and personnel- Prepare daily reports and maintain accurate documentation for events and productions to be disseminated to all departments to ensure work calls are scheduled appropriately- Collaborate with all production departments as needed to finish time sensitive projects- Develop and maintain professional relationships with clients, talent, production teams, and other stakeholders to coordinate events and maintain positive brand relationaships- Ensure compliance with relevant labor, health, safety, and Americans with Disabilities Act regulations and laws

- Supervise event crews and personnel- Follow and enforce policies, procedures and best practices for events- Ensure compliance with relevant labor, health, safety, and Americans with Disabilities Act regulations and laws- Prepare reports and maintain accurate documentation for events and productions- Maintain theatrical equipment and facilities including scenic elements, sound equipment, lighting instruments, and rigging hardware

- Founded and managed in-house dance company ResplenDANCE Collaborative Arts and produced original dance work “Sugar and Spice”- Supervise and mentor new dance instructors and assistants- Direct ResplenDANCE Collaborative Arts, including production timelines, costs, and company rehearsals- Prepare and execute lesson plans in multiple styles for dance students of all ages- Coordinate performances and studio events for the K-Pop, Adult, and Children and Teens Programs

- Supervise event crews and general technicians- Follow and enforce policies, procedures and best practices for events and day to day park operations- Ensure compliance with relevant labor, health, safety, and Americans with Disabilities Act regulations and laws- Maintain, fabricate, or repair theatrical equipment and facilities including scenic elements, sound equipment, lighting instruments, and rigging hardware