Kiara Nagan Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

𝘚𝘪𝘮𝘱𝘭𝘦𝘪𝘴𝘶𝘳𝘦 𝘪𝘴 𝘢 𝘱𝘭𝘢𝘵𝘧𝘰𝘳𝘮 𝘵𝘩𝘢𝘵 𝘤𝘰𝘯𝘯𝘦𝘤𝘵𝘴 𝘨𝘶𝘦𝘴𝘵𝘴 𝘸𝘪𝘵𝘩 𝘱𝘳𝘦𝘮𝘪𝘶𝘮 𝘩𝘰𝘵𝘦𝘭 𝘢𝘮𝘦𝘯𝘪𝘵𝘪𝘦𝘴 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘧𝘭𝘦𝘹𝘪𝘣𝘭𝘦, 𝘰𝘯-𝘥𝘦𝘮𝘢𝘯𝘥 𝘣𝘰𝘰𝘬𝘪𝘯𝘨𝘴.

Dubai, United Arab Emirates

• 𝘋𝘦𝘴𝘪𝘨𝘯 𝘋𝘳𝘰𝘱 𝘪𝘴 𝘢 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘥𝘦𝘴𝘪𝘨𝘯 𝘢𝘨𝘦𝘯𝘤𝘺, 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘜𝘟 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘴𝘪𝘯𝘨 𝘪𝘯 𝘉2𝘊 𝘸𝘪𝘵𝘩𝘪𝘯 𝘵𝘩𝘦 𝘳𝘦𝘵𝘢𝘪𝘭 𝘴𝘦𝘤𝘵𝘰𝘳. 𝘊𝘭𝘪𝘦𝘯𝘵𝘴 𝘪𝘯𝘤𝘭𝘶𝘥𝘦 𝘚𝘶𝘯 𝘢𝘯𝘥 𝘚𝘢𝘯𝘥 𝘚𝘱𝘰𝘳𝘵𝘴, 𝘓𝘰𝘶𝘪𝘴 𝘝𝘶𝘪𝘵𝘵𝘰𝘯, 𝘎𝘶𝘦𝘴𝘴, 𝘠𝘷𝘦𝘴 𝘚𝘢𝘪𝘯𝘵 𝘓𝘢𝘶𝘳𝘦𝘯𝘵, 𝘔𝘪𝘤𝘩𝘢𝘦𝘭 𝘒𝘰𝘳𝘴, 𝘚𝘸𝘢𝘳𝘰𝘷𝘴𝘬𝘪.
• Increased website conversion rates for a client in the e-commerce industry by 10% through the redesign of their checkout process.
• Reduced number of form fields by 35% in a checkout redesign resulting in a decreased checkout time on the mobile app from 5 minutes to 3 minutes.
• Developed and integrated a Quick View feature into product listing pages, streamlining the user journey and contributing to an increase in product interaction.
• Redesigned a responsive e-commerce platform for a premium clothing brand, integrating a fluent Arabic interface, leading to growth in the Arabic-speaking user base and a significant uptick in overall user engagement.
• Conducted a full scale UX audit for a high-end luxury retail brand, identifying key opportunities for differentiation and improvement, resulting in a 10% reduction in bounce rate.

Dubai, United Arab Emirates

• 𝘊𝘩𝘢𝘭𝘩𝘰𝘶𝘣 𝘎𝘳𝘰𝘶𝘱 𝘪𝘴 𝘵𝘩𝘦 𝘭𝘢𝘳𝘨𝘦𝘴𝘵 𝘭𝘶𝘹𝘶𝘳𝘺 𝘨𝘰𝘰𝘥𝘴 𝘳𝘦𝘵𝘢𝘪𝘭𝘦𝘳 𝘢𝘯𝘥 𝘥𝘪𝘴𝘵𝘳𝘪𝘣𝘶𝘵𝘰𝘳 𝘪𝘯 𝘵𝘩𝘦 𝘔𝘪𝘥𝘥𝘭𝘦 𝘌𝘢𝘴𝘵. 𝘛𝘩𝘦 𝘦-𝘤𝘰𝘮𝘮𝘦𝘳𝘤𝘦 𝘵𝘦𝘢𝘮 𝘸𝘢𝘴 𝘦𝘴𝘵𝘢𝘣𝘭𝘪𝘴𝘩𝘦𝘥 𝘪𝘯 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦 𝘵𝘰 𝘵𝘩𝘦 𝘱𝘢𝘯𝘥𝘦𝘮𝘪𝘤 𝘢𝘯𝘥 𝘤𝘶𝘳𝘳𝘦𝘯𝘵𝘭𝘺 𝘩𝘢𝘴 𝘢 𝘵𝘦𝘢𝘮 𝘰𝘧 5 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘥𝘦𝘴𝘪𝘨𝘯𝘦𝘳𝘴 𝘸𝘩𝘰 𝘪𝘯𝘵𝘳𝘰𝘥𝘶𝘤𝘦𝘥 𝘯𝘦𝘸.
• Redesigned a gift registry feature and reduced the number of screens from 18 to 12 and form fields from 22 to 12, leading to a 50% decrease in number of clicks required to create a new registry.
• Designed an app for a skincare brand and created a design system with 150 UI components plus 40 icons. Collaborated with developers, business analysts, product managers and designers to establish and create a.
• Reduced number of form fields by 35% in a checkout redesign.
• Developed a collaborative site mapping strategy for a gift registry feature that garnered the praise of senior leadership and was the catalyst for establishing a company-wide standard for delivering new features for.
• Executed 15 moderated usability tests using QuantUX and synthesized data, in the form of heatmaps and transcripts, into actionable insights that influenced the design of a new checkout option.

• 𝘍𝘳𝘦𝘦𝘭𝘢𝘯𝘤𝘦 𝘱𝘳𝘰𝘫𝘦𝘤𝘵𝘴 𝘧𝘰𝘤𝘶𝘴𝘦𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘢𝘯𝘥 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘰𝘧 𝘉2𝘊 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘰𝘳𝘮 𝘰𝘧 𝘢 𝘮𝘰𝘷𝘪𝘦 𝘣𝘰𝘰𝘬𝘪𝘯𝘨 𝘢𝘱𝘱, 𝘢 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘱𝘶𝘣𝘭𝘪𝘴𝘩𝘪𝘯𝘨 𝘳𝘦𝘤𝘪𝘱𝘦 𝘸𝘦𝘣𝘴𝘪𝘵𝘦 𝘢𝘯𝘥 𝘢 𝘯𝘰𝘯-𝘱𝘳𝘰𝘧𝘪𝘵 𝘴𝘶𝘳𝘱𝘭𝘶𝘴 𝘧𝘰𝘰𝘥 𝘳𝘦𝘥𝘪𝘴𝘵𝘳𝘪𝘣𝘶𝘵𝘪𝘰𝘯 𝘢𝘱𝘱.
• Led 5 in-person user interviews to gain insights into users movie booking habits resulting in the development of 2 personas.
• Conducted moderated usability tests with 5 participants using wireframes and low-fidelity prototypes leading to the identification of 3 high priority pain points for a digital publishing recipe website.
• Designed and developed a high-fidelity prototype for a movie booking app, featuring interactive seat selection, food selection and payment processing in response to user research and feedback.

Bachelor Of Architecture - Barch, Architecture

International Baccalaureate