Dedicated and skilled Configuration Management Analyst with a strong foundation in software configuration management, change management and version control. Possessing over 2 years of experience in the technology industry, I have worked as a government contractor in affiliation with the U.S Department of the Treasury-IRS, managing software configuration for projects across various environments including Mainframe, MS-Windows, and UNIX client/server systems.In my current role, I have played a pivotal role in ensuring the smooth operation of the IRS tax administration pipeline, supporting Agile, DevOps, and other IRS initiatives to enhance processing efficiencies. Leveraging my expertise in tools such as ENDEVOR and other established IRS-approved procedures and practices, contributing to the successful processing and staging of hundreds of transmittals. Additionally, I collaborate closely with developers to troubleshoot and resolve software build issues promptly, demonstrating my commitment to delivering high-quality solutions.Complemented by a Bachelor of Science in Computer Science with a concentration in Software, Systems & Networks, from the University of North Carolina at Charlotte (UNCC), I have honed my skills in languages such as Java, Python, SQL, JavaScript, and HTML/CSS. Furthermore, my certification in Microsoft Power Platform Fundamentals underscores my proficiency in leveraging technology to drive business outcomes.I take pride in my ability to provide administrative support, as demonstrated during my role as a part time Computer Science Department Administrative Assistant at the University of North Carolina at Charlotte. This experience refined my organizational and communication skills, ensuring the efficient operation of departmental activities.Recognized for my academic achievements, including Dean's List honors and membership in prestigious honor societies, I bring a strong work ethic, analytical mindset, and a passion for continuous learning to every endeavor. I am committed to leveraging my skills and experience to contribute effectively to dynamic teams and drive innovation in the technology sector.