As a Creative Operations Manager at ThinkStory, I have gained invaluable experience in project management, client communication, team collaboration, and problem-solving. My responsibilities include:- Delegating projects to external team members, ensuring timely and high-quality deliverables.- Managing relationships with global clients, serving as the primary point of contact and facilitating effective communication.- Planning and executing Brand and various marketing strategies to meet client objectives.- Developing messaging strategies that resonate with target audiences and align with brand identity.- Serving as a producer on production sets, coordinating logistics and ensuring smooth operations.- Collaborating directly with decision-makers to identify and implement solutions tailored to their business needs.- Conducting interviews and vetting freelancers and contractors to build a talented and reliable team.- Working collaboratively within a team environment to achieve shared goals and address client challenges effectively.- Applying problem-solving skills to troubleshoot issues and find innovative solutions within the team dynamic.

My role as a Digital Media Developer was focused on learning critical thinking skills and gaining experience in the industry. I handled a diverse range of responsibilities to drive our internal and clients’ digital presence and marketing efforts:- Graphic design for print media and digital assets, including posters and social media assets.- Web design and strategic implementation.- Planning, strategising, and managing client and company social media channels.- Organising and planning production for podcast episodes.- Delegating community engagement tasks on social media platforms.- Pre-production coordination for corporate production shoots.- Executing and managing email marketing campaigns.- Content marketing and SEO strategy development.- Managing paid advertising campaigns across Google, Facebook, LinkedIn, Instagram, TikTok, and YouTube.- Development of creative strategies and product marketing initiatives.- Analytics and reporting to track performance and inform future strategies.

Initially, I joined ThinkStory under a learning internship. I began to gain invaluable hands-on experience in various aspects of production coordination, social media management, paid advertising strategy, teamwork dynamics, and analytics reporting, contributing to my growth as a versatile and skilled professional in the creative industry.- Supported production activities as a Production Assistant, assisting with various tasks to ensure smooth project execution.- Managed and designed content for social media platforms, contributing to brand visibility and engagement.- Assisted in developing paid advertising strategies to reach target audiences effectively.- Developed creative content concepts to strategically expand social media channels.- Collaborated with a dynamic team on creative projects, fostering a culture of innovation and teamwork.- Utilised analytics tools to gather insights and prepare reports on campaign performance.

Coligro is an young professionals networking community. We’re all about creating a space where young professionals can truly feel seen, valued, and supported. My passion for bringing people together led me to start this community, aiming to fill a gap I noticed among South African youth. Since starting the community from scratch, I’ve now developed it into a brand. Here's what I've been up to:- Organising engaging networking events featuring industry speakers to facilitate connections and knowledge sharing.- Leading and facilitating community conversations, meet-ups, and relationships to promote collaboration and growth.- Developing strategic business relationships with key stakeholders to enhance opportunities for our community members.- Successfully building an online community of over 100 members through targeted outreach and engagement strategies.- Crafting and executing brand strategies to effectively communicate our mission and values, ensuring alignment with our community's aspirations.

As a Sales Agent, I effectively marketed and sold promotional products to diverse clientele, refining communication, marketing, and sales skills in a dynamic sales environment.- Actively engaged in on-the-ground marketing and promoting products to maximise sales potential at various events and venues.- Strategically targeted and approached tables to effectively communicate product offerings and incentives, aiming to secure sales.- Utilised persuasive sales techniques to drive customer interest and encourage purchases.- Adapted sales strategies to different audiences and environments, ensuring maximum effectiveness.- Provided exceptional customer service to enhance the overall experience and encourage repeat business.- Collaborated with team members to coordinate promotional activities and optimise sales opportunities.- Maintained a positive and professional attitude at all times, representing the company brand with integrity and enthusiasm.

My experience in this position marked my introduction to the corporate landscape, presenting a valuable opportunity for personal and professional development within a dynamic and expansive team. As a Paid Media Assistant at Telesure Investment Holdings, a leading holding company for insurance firms in South Africa, I undertook the following responsibilities:- Supported the Paid Search department in various tasks.- Maintained and updated trackers on a daily basis to monitor campaign performance.- Extracted and analysed data and statistics from platforms such as QlikView, Facebook Ads Manager, and Google Ads.- Managed the loading of VDNs and associated costs, overseeing VDN handling processes.- Interacted with agencies and Google partners to ensure smooth collaboration.- Handled general administrative duties for the digital marketing department, including managing invoices from Google.

In my role as Assistant to the Financial Manager, I actively supported financial operations through these key responsibilities:- Updated QuickBooks to ensure accurate financial records.- Managed and organised the filing system to streamline documentation processes.- Contributed to the rebranding of the company to enhance its image and market position.- Handled the company's social media platforms as part of social media marketing campaigns.- Participated in internal management strategies to improve the office environment for staff and employees.

Gaining experience and learning about the Tattoo and creative industry. The task of cleaning and setting up the studio every day before the artists arrived, breaking down the set up once the artist had finsihed their session, cleaning the studio in the evening, as well as running errands for the artists and completing tasks given to the apprentices before the deadline.