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Kiarra Thomas is listed as Administrative Assistant | Customer Service | Operations Management | Customer Success based in Sutton, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Kiarra Thomas.
Kiarra Thomas previously worked as Administrative Assistant at Northwest Indiana Eye & Laser and Customer Success Coordinator | Customer Success, Shipping & Receiving, Customer Support at Globaltranz. Kiarra Thomas holds Bachelor Of Science - Bs, Data Science, 3.8 from Indiana University Northwest.
As a Customer Success Coordinator at GlobalTranz, I'm here to provide excellent customer service by following established procedures. I maintain an adherence rate of 98% or higher, ensuring accurate shipment records in the Transportation Management System (TMS) with a targeted accuracy rate of 99%.In my team role, I've helped increase customer loyalty by 10% through proactive measures and resolving complex issues. I handle logistics issues and use data-driven strategies to make supply chain processes better.I have a Six Sigma Green Belt certification, showing my dedication to process improvement. Skilled in effective communication and using tools like Excel Solver for streamlined operations, I'm currently pursuing a Bachelor of Science degree in Data Science at Indiana University Northwest, building on my Associate of Science degree in Biology from Ivy Tech Community College.Excited to explore new opportunities, I bring a strong skill set in customer service, data analysis, supply chain optimization, and effective communication. I'm ready to contribute to success in roles that need attention to detail and a focus on customer centric solutions. Feel free to connect via LinkedIn or contact me at kiarrathomas789@gmail.com to expand my personal and professional network.Competencies: Customer Support, Logistics Management, Customer Experience, Data Analysis, Microsoft Office, Inventory Control, Freight, Time Management, Problem Solving, and Teamwork.
A career timeline built from the work history available for this profile.
Valparaiso, Indiana, United States
Maintained 99% accuracy in updating and managing electronic health records.Improved clinic communication by confirming 100% of appointments via phone and email.Reduced insurance claim processing time by 30% through streamlined procedures.
Niles, Illinois, United States
Processed and managed high-volume orders with precision.Resolved 98% of customer and supplier issues within 48 hours.Coordinated with drivers and customers to ensure timely deliveries.Identified and closed service gaps, leading to a 10% increase in customer loyalty.Maintained a 100% client retention rate through effective communication and support.
Crown Point, Indiana, United States
Performed laboratory tests and experiments, adhering to stringent protocols, and achieved 98% accuracy in data collection and analysis.Collaborated with a multidisciplinary team to analyze and interpret scientific data, contributing to the development of research findings and conclusions.
Valparaiso, Indiana, United States
Used persuasive sales techniques to consistently exceed monthly sales goals, resulting in a 10% increase in revenue for the company.Demonstrated strong product knowledge and effectively communicated key features and benefits to customers, resulting in a 25% increase in product upsells and additional sales.
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Kiarra Thomas is listed as Administrative Assistant | Customer Service | Operations Management | Customer Success.
Kiarra Thomas is based in Sutton, Nebraska, United States.
Kiarra Thomas has worked for Northwest Indiana Eye & Laser, Globaltranz, Infinity Laboratories, and The Children'S Place.
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Kiarra Thomas holds Bachelor Of Science - Bs, Data Science, 3.8 from Indiana University Northwest.
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