Kia Coleman Email and Phone Number

* Analyze patrons' requests to determine needed information, and assist in furnishing or locating that information. * Using library systems and specialist computer applications. * Liaising with departmental academic staff, external organizations and suppliers. * Ensuring that library services meet the needs of particular groups of users (e.g. staff, postgraduate students, disabled students) * Keep records of circulation and materials. * Respond to customer complaints, taking action as necessary. * Organize collections of books, publications, documents, audiovisual aids, and other reference materials for convenient access. * Direct and train library staff in duties such as receiving, shelving, researching, cataloging, and equipment use. * Performs clerical duties such as answering the telephone, sorting and distributing mail, running errands and faxes. * Compile, prioritize, sort and process customer orders into local database. * Responsible for creation of financial transactions including posting information to accounting journals or accounting software from such source documents as invoices to customers, cash receipts, and supplier invoices; also reconciles accounts to ensure their accuracy.

* Managed the registration process. * Handled guest check-ins and check-outs appropriately. * Operated hotel switchboard, took calls and provided information and transferred calls. * Answered queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions. * Referred guests to appropriate departments to resolve complaints or provide suggestions. * Computed bills and took payments. * Collected guest information and maintained confidentiality of all files. * Generated reports for each payroll cycle as well as monthly quarterly and yearly documents. * Processed time sheets, new hire documents PTO and terminations. * Calculated and verified payroll. * Prepared payroll and tax reports for files and government agencies. * Created scheduled reports for general management.

* Greeted and welcomed our guest and built and maintained long- lasting relationships * Enthusiastically met and exceeded guest expectation's * Discovered needs of the department and sell merchandise * Stocked processed including, categorizing merchandise, price verification as well as sizing * Assisted customers with shopping by giving expert advice and making suggestions * Processed inbound transfers, such as, unloading trailers, transporting boxes and hanging racks to each designated stocking area * Consistently met sales goal * Executed price changes, rang sales and controlled inventory * Assisted in merchandising through visual placement * Trained, mentored, coached and evaluated performance of hourly associates * Responsible for personnel management, merchandise selection and presentation and store operations * Assisted managers with opening and closing the store