Charlotte Kristina Servin Email & Phone Number

Bechtelsville, Pa

Liquid Gold Honey is a family-run business. My responsibilities as owner include selling honey at "Jake's," the local farmer's market, and at some retail shops, including Kospia Farms. I handle all production, packaging, labeling, and bookkeeping records.

Lower Merion, Pennsylvania

Responsibilities include keeping mansion neat, running errands, house sitting, and dog sitting. I am responsible for assisting the homeowner with any and all needs, including meal-prep, dry-cleaning, car inspections, and travel assistance. I ensure that all rooms of the house, including bathrooms, are organized and kept clean.

Quakertown, Pa

2009-2012 Membership ServicesResponsibilities included selling memberships, and handling all membership issues and concerns. I also handled returns, complaints, and phone calls.I was Employee of the Month twice, and once sold 462 memberships in a three month period, ranking higher than any other membership sales employee. I also was specifically chosen to go to Delaware for a three day hiring session to open a new BJ's Wholesale Club, and interviewed over three hundred potential employees during those three days. 2012-2013 Front End SupervisorI was promoted to Front End Supervisor in 2012, where my responsibilities included overseeing all cashiers, self-checkout lanes, and scheduling all employee breaks. I would keep track of all necessary maintenance and repairs needed, as well as making sure all POS stations were functioning properly and were well-maintained. I also kept the front lines clean, and returned all shop-backs to their proper location.2013-2015 Cash Office SupervisorI was promoted to Cash Office Supervisor in 2013, where my responsibilities included handling all financial transactions that occurred daily. I was responsible for reconciling all cashier tills and ensuring correct credit and deposit balances. I filed all financial paperwork to be sent out weekly to Home Office, the headquarters in charge of 200 BJ's clubs. I also handled daily lottery sales and accounting.

Quaketown, Pa

Responsibilities included supervising the front line, scheduling breaks, and handling all customer complaints and concerns. I also handled refunds and returns.

Colmar, Pa

Responsibilities included hiring, supervising, and training customer service associates. I managed store associates to ensure proper execution of all store operations, procedures, policies, and practices. I analyzed customer service trends and developed and prepared proper action plans, as well as implemented and managed all customer service programs and policies. I monitored sales results and implemented plans to maximize sales, and managed accurate article level inventory via receiving cycle counts and ordering.

Line Lexington, Pa

Rovin' Restaurants is a mobile catering company, where my responsibilities included handling daily business needs, including commissary production, inventory, and route building, as well as managing drivers and sales for all units. I was responsible for all sales on the truck and all cash interactions, including managing the cash office. I consistently built upon existing routes, improving sales, and finding new clients.

Business

Comvux College is located in Stockholm, Sweden, where all classes are taken and taught in Swedish.

Education record

Funkabo is a Swedish secondary school, located in Kalmar, Sweden.