Led university employee engagement strategy through qualitative and quantitative research and reporting.Acted as the primary system administrator for the university-wide Voice-Of-Employee program.Built relationships and collaborated across teams to provide high levels of service.Leveraged data and insights to drive engagement initiatives. Collaborated with Senior Leaders, C-Suite, and HRBPs to drive engagement action plans.Led the work in Leadership Engagement Literacy through various programs and initiatives. Conducted internal and external research for leaders and stakeholders to support initiatives.Conducted onboarding and training for leaders accessing employee engagement insights.Developed and led various programs vital to the employee experience and engagement.Implemented enterprise-wide listening channels that led to increasing participation rates by 26%. Balanced competing demands to successfully meet short-term and long-term goals.Collaborated with employee networks and employee resource groups (ERGs) to enhance the employee experience.Acted as a key stakeholder in the University Diversity, Equity, and Belonging strategy. Acted as a workstream lead for enterprise-wide employee retention programs resulting in a 10% decrease in employee turnover.Developed intentional listening strategies based on the moments-that-matter in the employee journey throughout the employee lifecycle.

Responsible for partnering with leaders and human resources partners to help drive employee engagement through engagement system administration, reporting, analytics, and action planning. Uses industry best practices and innovations to support engagement efforts Responsible for supporting the execution of the employee engagement strategy through qualitative and quantitative research and reporting. Analyze and recognize patterns in employee data to help leaders identify risks and opportunities. Review comments and categorize feedback to identify issues and trends. Construct concise presentations and reporting, including tracking of employee engagement progress. Collaborate with various groups within the team on the interpretation and analysis of the engagement survey data to improve engagement and performance. Conduct and report on benchmarks, best practices, and trends in employee engagement. Ensure the ongoing maintenance of engagement surveying system. Work to enhance and create opportunities to continuously improve employee satisfaction. Build relationships and collaborate across the teams to provide high levels of internal customer service.Maintain a high level of confidentiality related to engagement reports, employee feedback, management performance, and action plans.

Advising Team Lead - Responsibilities include: ~ Ensure the team meets or exceeds all re-enrollment and success rate targets.~ Ensure the team demonstrates a positive impact on student satisfaction and the overall student experience.Objective #1: Ensure team adheres to customer service best practices, including proactive outreach, availability to students, and quick response times to student inquiryObjective #2: Ensure team provides accurate, timely information to studentsObjective #3: Ensure the use of innovative strategies to connect and engage students more actively within SNHU.Objective #4: Coach Advisors

Responsible for the enrollment, student outreach, retention and overall relationship with COCE students at SNHU. This function requires contact and advising via phone, in-person, e-mail, workshops, topic focused seminars and various on-line tools such as blogs and social media sites as they are developed and implemented. Advising duties include but are not limited to:~Course and major selection~Change of major ~Plan of study~Work as part of a team which determines term schedule and course sequencing~Transfer credit evaluations for current students~Petition to amend degree requirements, coordinate monthly ~Updating student planning sheets~Work with students with regards to course waivers, overload requests and CLEP opportunities~Review Internship process and hand off to Career Development~Explanation to students of academic and administrative policies, GPA and grad requirements~Withdrawal and Drop Process

Responsibilities include heavy travel from September through November visiting high schools and staffing college fairs, promoting and representing the Southern New Hampshire University undergraduate program. Responsibilities also include reviewing enrollment applications, determining a prospective students’ eligibility for admission and scholarships, as well as a thorough understanding of all programs and curriculums at Southern New Hampshire University. I also oversee all Social Media advances for the Office of Admission.

Professional Disc Jockey Talent Agency handling event booking and offering performance packages including event DJ and Pianist. Specializing in weddings and other such private functions. We entertain in New Hampshire, Massachusetts, Maine and other New England locations. Entertaining and Djing at wedding receptions, corporate events, anniversary parties, birthday parties, school events, theme parties, fundraisers and more. Our goal is to make your event so memorable you and your guests will always look back and smile. We do this by tailoring each event to the client’s wishes and tastes. We can be interactive, using props, games, icebreakers, and line dances. Or we can just let our creative music sets energize your event. We will jump-start the celebration.

Responsibilities include the representation and promotion of New England College throughout Western Massachusetts, Rhode Island, New Jersey, Pennsylvania, west coast states as well as all international relations. Responsibilities also include the evaluation of applications for the undergraduate program. International travel has included the far-eastern part of Asia, particularly several provinces of China. Further responsibilities include the overseeing of the NEC communication plan and other such marketing efforts.