Bill Kibby Email & Phone Number

North Hampton, Nh, Us

York, Maine, Us

• $32 M+ in sold homes in NH & ME• #1 Realtor.com seacoast referrals volume 2022 & 2023• Exceptional client testimonials• Professional photography & aerial images• Complimentary staging consultations• Personal 1-on-1 service, with a team you trust• Highest sales value & cost saving results

Full-time NH Agent / ME Associate Broker with proven client success:• #1 agent in Seacoast Area for 2022 & 2023 for Realtor.com client success• Bean Group Gold Award - 2022• Zillow Partner / Redfin Partner• Recognized for Game-Changing Marketing in selling homes to achieve your maximum $elling value. • Always utilize professional pictures and a game-changing blend of social media marketing, announcement mailers, print, and personalized selling.• Power user of KVcore priority search engine for finding properties for my buyers & for marketing client listings• 5-year, 100% success rate with out-of-state job transfer referrals and remote home purchases.

Provided enterprise-level governance to support the strategic initiatives and managed the global new product development process for a resource roadmap of more than 35 material handling products.• Implemented a streamlined cross-functional new product development steering team to assess integrated hardware and software project teams’ progress toward completion of development, production, and commercialization gate milestones before making go/ no-go recommendations to the executive staff; 1 new product and 2 product refreshes.• Led the post-merger acquisition process redesign and change management required to integrate the order management-to-ship process between both companies• Successfully managed projects to launch 2 inter-company branded projects through to manufacturing with cross-functional engineering, product, sales, and service team to launch forklift products.• Provided operational management of KPI / performance reporting by the functional teams and facilitated the completion of action items by the senior leadership team.

Chicago, Il, Us

Led a portfolio team of six product managers to grow innovation in the video and computing solutions market, to refresh the product lines using a phase-gate SDLC process, while owning the P&L. Maximized up to a $6M budget for global engineering development supporting a portfolio of ruggedized mobile computing, ruggedized laptops, in-car mobile video recording, body-worn cameras, license plate recognition video, and supervisory control data acquisition products.• Generated up to $50M of annual portfolio sales by weekly engagement and customer funnel analysis with business development teams in both the direct and dealer channels.• Launched a body-worn camera in 3Q14 with an OEM partner into the direct and reseller channels after a thorough partner analysis and go-to-market launch process.• Recovered $12M in revenue for a dash-camera product line by turning around customer sentiment and rebuilding trust. Specifically, by negotiating an IP agreement to self-develop a new code branch, leading re-development requirements with a three-person software team, a redevelopment project for the wireless microphone, managing hot customer escalations, relaunching sales training, and offering a customer loyalty promotion for dealers.• Released two Supervisory Control and Data Acquisition products in Nov-2014. Led the global cross-functional team through the strategic planning, development, and commercialization process; had immediate market launch sales.• Launched the Next Generation Police Patrol Vehicle in 2011; concept vehicles featured in Police magazine and in trade shows by Motorola, Ford, and GM.• Launched a License Plate Recognition and Speed Trailer for Law Enforcement resulting in immediate large-ticket sales to a major metro customer.• Developed an expansion strategy for tablets in 2015 by using global market intelligence reports and customer pipeline feedback; included an OEM partner analysis and negotiations for a potential distribution partner.

Chicago, Il, Us

Directed all product management and business operations for delivering mobile handheld computing scanners, network infrastructure connected cradles, and software development features, consistently hitting project goals, with 25 mostly off-shore engineering resources for the United States Postal Service’s Intelligent Mail contract, including as a leader on the technology consultants core team for USPS’s other business operations.• Delivered $202 M of P&L owning revenue, along with 294,000 purpose-built mobile hand-held computing scanners and associated cradles at USPS delivery offices nationwide, by careful management of the production abilities and adherence to the customer rollout schedule.• Achieved $15 M in change orders for software releases and add-on hardware product orders by developing strategic pricing proposals, negotiating awards with the corporate USPS contracting officers, and indirectly managing the development engineering resources through the SDLC process.• Released and deployed 3 feature based software releases, with KPI driven quality control, on-time, over 2.5 years for USPS, with no major rollout issues to all 294,000 devices. Achieved by customer partnering to define and prioritize requirements, establish release content, and by strong customer communication throughout the software development, evaluation, and rollout periods.• Exceeded P&L margin goals by 6%, with manufacturing cost savings over $4M, and less than .4% warranty failures by strict discipline to KPIs for manufacturing production quality and material planning forecasts.• Recognized with an award as the top 5 supplier to USPS in 2007.

Chicago, Il, Us

• Released 2 versions of network adapting mobile router software products by using a gated, SDLC Waterfall method, after writing the business cases and facilitating the technical requirements process.• Released 2 supervisory control and wireless data acquisition (SCADA) software updates for existing products by providing SDLC process leadership for the product manager and participating in the off-shore, gated release process.

Chicago, Il, Us

Customer loyalty manager for North America recognized for instituting a permanent corrective actions process to reduce the cost of poor quality by eliminating systemic design defects. Achieved repeatable results, with 2 staff, by using KPIs, data analysis, trend reporting, ISO audits, and Six-Sigma tools to drive continuous improvement within global software and hardware engineering, production, call center, and in third-party vendors.• Consistently achieved >93% “satisfied or very satisfied” annual customer satisfaction scores.• Subject matter expert and content provider for the 2002 Malcolm Baldrige Quality Award.

Chicago, Il, Us

Managed up to twelve project managers performing network implementation, software configuration/ deployment for large P25 radio and wireless data systems, site development, tower construction, and the building of shelters for government and Fortune 500 customers across the central and southern US. Achieved customer requirements by using PMI and PMP trained skills to perform RFP responses, work breakdown analysis, usage planning, SOWs, RACIs, pre-bidder conferences, negotiations, change management, risk management, subcontractor management, and mission-critical cut-overs.• Personal projects included a $19M radio project for a Fortune 500 beverage company, a wireless data network for McLean County, IL, a multi-site wireless data network for the Chicago Transit Authority, and the Univen refinery system.• Recognized with a Motorola “Over Achiever” award.

Chicago, Il, Us

Coordinated engineering, the staging resource team, and equipment from many vendors to custom-build multi-site radio communication systems for large, Public Safety and Utility customers. Required the demonstration and passing of a customer approved functionality acceptance test plan prior to site delivery of the multi-million dollar systems. • Saved over $100K annually in lost inventory and also increased customer satisfaction by leading a team to develop a unified inventory management system used to tag and track all materials while in staging.• Established financial project tracking controls and a resource labor timekeeping system used to account for all contract labor for each project. • Saved $2.3M in 1 year by defining and implementing a control process for when service shops would be reimbursed for work outside the warranty guidelines, plus co-led establishing an improved "system factory" workflow process.• Completed projects for San Bernardino County, Massachusetts State Police, State of Florida, Public Safety Electric & Gas, and Albany, NY.

Mba, Business Administration, Management And Operations, Product Management

Bs, Business Administration, Management And Operations