Senior Business Analyst
Current· Communication with stakeholders (vendor, customer, employees) and conducting UAT with business users;· Tasks decomposition and escalation;· Backlog management;· Maintenance of System and Operations;· Managing with a Production incidents via support portal according SLA;· Participating in the development of the QA pipeline, test plans, and checklists to verify the functionality and performance of new features;· Research of architectural problems, creating and control solutions for productive incidents through the support portal;· Analysis of diagnostic information for tuning performance and debugging applications;· Agile methodology, adherence to the project and technical standards;· Code review;· Interaction with team members, for understanding business and technical requirements (in some cases also working with the customer directly);· Drafting of documents (Design, User Acceptance Testing), documents changes, updating the knowledge base;