DEVELOPMENT OPERATIONS MANAGERLed Cigna Group IT Devops team responsible for the build, deployment and maintenance of all Group IT applications and infrastructure.- Leverage Urban Code Deploy, Ansible, Jenkins to implement automated deployments across active SDLC solutions- Engage infrastructure support group to build, configure, deploy new environments / solutions- Implement Webseal and F5 to manage load balancing as well as authentication and authorization across application server- Manage multi-track environment plan supporting multiple program tracks and maintenance cycles- Support of over 100 applications deployed across more than 1000 servers SOFTWARE STEWARDSHIP AND ASSET MANAGEMENT MANAGERResponsible for asset management, enterprise foundational project planning, technology roadmap and asset inventory.- Accountable for delivery and support of small enhancement and maintanance development activities- Responsible for the development of asset management strategy- Implement process to manage the support and implementation of technical bulletins- Manage and support Cigna IT Foundational Project (Windows Server migrations, Infrastructure Upgrades)- Strategic Vendor resource management and on boarding APPLICATION DEVELOPMENT MANAGERResponsible for Cigna Group IT ETL developers and on / offshore development efforts. Accountabilities include the delivery of critical business projects, environment stewardship, infrastructure and application currency. Additional responsibilities included the sunset of limited medical line of business, voluntary platform automation and infrastructure procurement.- Implemented process to reduce risk impacts to ETL environments due to limited capacity of legacy infrastructure- Promoted awareness of and received funding for migration to modern / supported version of Datastage

Operations manager responsible for procurement and configuration of infrastructure, deployments of web based applications and server based services, technical troubleshooting of application, data and infrastructure related issue. Interim responsibilities included Director of Production Services, management of non labor IT budget, IT representative for senior leadership team. Web Operations Manager: - Key focus on cross training; creating a skilled, balanced and stable team.- Emphasis on automation and monitoring; increasing quality and reducing downtime.- Mentor Leadership candidates.- Work with Development, PMO and Business to stabilize existing assets and engineer new solutions.- Assist Development in determining appropriate infrastructure for new application releases. Senior Web Operations Analyst: - Administer and Configure IIS 5.0/6.0 web servers running custom .Net applications.- Develop methods and applications for monitoring Web, Application and SQL servers. Utilizing C# for analyzing performance counters collected and stored in a SQL Server 2000 database.- Configure, maintain and deploy Plumtree Enterprise Web Portals.- Develop Plumtree Portal custom applications for dynamically serving content maintained by third party content management applications. Implemented in C# / ASP.NET.- Troubleshoot / Debug .Net applications and Data issues.- Identify performance issues with .Net applications, network connectivity, services and database transactions.

Provided development and web hosting services to multiple court systems throughout the U.S. Implemented interagency reporting between Florida Courts and Florida Department of Motor Vehicles. Developed solution for the AZ Public Defenders Office to scan and query breathalyzer results. Developed and supported e-commerce site providing end to end shopping cart services for small business.- Utilized Microsoft IIS 5.0, ASP / ASP.NET / VB.NET and Access to develop and maintain oneshopper.com e-commerce software providing a full featured, customizable shopping cart and associated "back office" processes.- Configured and Administered Windows 2000 Servers for Web Hosting, DNS, SMTP, POP3, Web Based Email, FTP and File Sharing.- Designed HollyHobby.com and profiled it for search engine performance and paid advertising.- Developed PhxBAC.com reporting tool and supporting applications for the Phoenix Public Defenders Office to report on and import breathalyzer data and documents. Utilized ASP, Access and Visual Basic.- Designed and Developed Florida Reporting Tool used by Florida Courts to report suspensions and dispositions to the Florida Department of Motor Vehicles. Developed using Visual Basic, Informix and Informix Stored Procedures. Later sold this software to multiple clients, eventually selling the product rights.- Successfully designed, developed and implemented an add-on product to the Phoenix Municipal Court's CMS system using Jam v7.01 and Informix stored procedures.

Lead developer for Phoenix Municipal Court project involving real time court room processing, inter agency feeds, calculation of obligations, cashiering and legacy data conversion solutions. Provided solutions for and develop external intefaces and reporting datamart for turn key court management software.- Considered appropriate technologies and solutions for new product development.- Offered technical direction to executive level management.- Designed and led the development of a socket based server created to interface with third party products and data files (developed entirely in Java utilizing JDBC and Informix stored procedures).- Designed and developed a statistical reporting database and associated reports, which was implemented using the "star" model for optimal efficiency. Used Crystal Reports for report generation.- Led a team to develop a custom Court Management System for the Phoenix Municipal Court using Jam v7.01.- Assisted and led technical and functional design processes.- Resolved critical technical and design issues.

Provided technical support for SMT (Surface Mount Technology) machines used for manufacturing circuit boards.- Developed programs for, maintained and repaired SMT machines.- Troubleshot manufacturing issues related the SMT process.- Ensured SMT process uptime.

Developed and marketed applications for the Commodore Amiga personal computer.