Ashley Kidd Email and Phone Number
I am an Informatics and Education Leader. I have a passion for improving health care delivery for patients and their caregivers by leading teams through transformative change. I have over 10 years of experience in the Healthcare field. Since 2013, I have been working with electronic health record operations and implementations including the first Canadian Epic Full-Suite Implementation at Mackenzie Health. Formerly, I worked as a nurse in a variety of acute care inpatient and outpatient settings. This experience allows me to understand, design and build technology surrounding the core values of patient centered care. My focus has been working with stakeholders to ensure the build of the electronic health solution fits their strategic vision coupled with training programs that successfully prepare end users to optimize the functionality of the EMR into their daily workflows. My strength is to redefine workflows with LEAN ideology while in ensuring end users are optimally prepared which ultimately eases the change management for smooth transitions into operations. I have had the opportunity to manage teams, through major milestones such as hospital wide implementations and upgrades. In these opportunities I found my natural leadership ability provides me with the opportunity to create trusting relationships, acting as a coach, teacher and mentor in order to help support positive results in a positive collaborative environment across a multi-functional team. Specialties: Leadership | Teamwork | Collaboration | Interpersonal Skills | Communication | Critical Thinking | Problem Solving | Instructional Design | Workflow Analysis | E-Learning | Curriculum Design | Training and Development | Teaching | Course Design | Workshops and Training | Adult Education | Specification Documentation | Digital Health | Project Management | Business Acumen | Resolving Conflicts | Universal Design | LEAN Ideology | Agile Ideology and Decision Making | Change Management | Customer Service | Time Management | Organizational Skills | Highly Motivated | Self Starter | Fast Learner | Dependability | Accountable
Hamilton Health Sciences
View- Website:
- hamiltonhealthsciences.ca
- Employees:
- 6437
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Director Of Informatics And Solutions DeliveryHamilton Health SciencesBrantford, On, Ca
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Full-Time ParentingCareer Break Nov 2023 - PresentMaternity Leave experiencing the journey of motherhood to twins.
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Director Of Informatics And Solutions DeliveryHamilton Health Sciences Jul 2021 - PresentHamilton, Ontario, Ca• Served as a dynamic leader through transformational change of an Epic Implementation [Project Odyssey], through to the the stabilization and optimization or regular day to day functions. • Oversee and guides decision making for planning, priority setting and overall operational activities of the Informatics and clinical applications teams. • Playing an instrumental role in the ongoing delivery of our Hospital information system Epic and interoperable digital solutions. • Mentoring and driving outcomes for a large team of informatics specialists to meet the needs of a multi-site academic organization as it relates to all IT EMR and Technology Integration with clinical workflows • Communicates and builds rapport with executive stakeholders to gain buy in for organizational and system level operationalization of IT systems in line with program and IT strategic plans. • Mitigates and communicates risks to executive leadership to ensure timelines and budgets are met for al clinical IT assets and projects. • Manages various vendor relationships and clinical informatics budgets with the short and long term vision of the organization. • Instrumental in creating, operationalizing and maintaining the IT governance structure and embedding IT into everyday clinical operations to manage prioritization and future vision of the organizations strategic plan.
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Training ManagerHamilton Health Sciences Oct 2020 - Jul 2021Hamilton, Ontario, CaPlayed an integral role in the HITS Leadership Team for orchestrating the end user training and support of the HIS Implementation. • Directed the training requirements for the new HIS• Designed and managed the use of SharePoint for collaborative documentation sharing • Secured and managed the various training resources and schedules.• Utilized Project Management techniques to manage multiple milestones within the competing constraints surrounding timeline, budget, and resources.
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Clinical Informatics SpecialistJoseph Brant Hospital & Foundation Sep 2017 - Oct 2020Burlington, On, CaA dedicated liaison for Patient Care Services (PCS) applying front-line clinical knowledge and experience to transform workflows with technology. • Effectively corresponds and collaborates across a multidisciplinary team at all levels to assist in the design, development and ongoing modification of Healthcare Information Systems and IT Applications.• Facilitates the design and implementation of health technology while applying knowledge in nursing and informatics to ensure compliance with evidence based practice, policies and quality management standards. • Participates in initiatives to support change management within the primary departments impacted by the designated applications. • Evaluates and assists with documentation of current processes, establishing a baseline for developmental improvements of future workflows. • Strategizes with external stakeholders and vendors to ensure functionalities and technologies are in accordance with the organizational strategic goals. • Builds and facilitates educational training and on-boarding to ensure appropriate usage and understanding of systems. • Demonstrates critical thinking while completing workflow analysis to identify gaps and opportunities for improvement with Lean principles for streamlined optimized workflows.• Utilizes Agile Project Management techniques to deliver project milestones within the constraints surrounding timeline, budget and resources. Applications: Meditech Client Server HIS, Ascom, ClinicalConnect, Connexall, RTLS, Phillips, Articulate, Patient Care Delivery and Remote Monitoring Applications -
Interim Manager, Clinical Information Systems & It ApplicationsJoseph Brant Hospital & Foundation Jul 2018 - Oct 2019Burlington, On, CaInterim Manager covering for a maternity leave to provide leadership for the CIS team which included clinical informatics, application support, and project management personnel. • Lead a CIS and application team for the standardization and optimization of key processes and the associated clinical applications, including building and implementing solutions across the hospital program areas. • Strengthened the CIS application team members through the creation of a positive team environment that fostered collaboration and innovation.• Acted as a liaison to senior leadership to coordinate and communicate CIS projects and associated outcome measurements to achieve the integrated information systems strategic goals for the organization. • Monitored and promoted system quality improvement solutions while overseeing that all services are delivered in accordance with the organizations mission and values. • Commissioned life safety health technology solutions during patient care area renovations. • Facilitated performance evaluations with staff to mentor and empower staff success. • Demonstrated ability to solve interpersonal staff conflicts with respect and fairness.
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Instructional Designer, Epic Asap Analyst & Application LeadMackenzie Health Mar 2017 - Sep 2017Richmond Hill, Ontario, CaASAP Emergency Department Certification Obtained in order to serve a key role in the clinical transformation of Canada's first full suite Epic Implementation.• Provided leadership as the team liaison for a team of four to collaborate across a large scale implementation team.• Established workflow analysis, design and system build to gain an in-depth knowledge of the system functionality and rationale for the workflow.• Built the Epic ASAP and Care Everywhere user interface and developed the specific curriculum requirements and content for the training environment and education on the Epic EMR system. • Mentored, managed and trained multiple personnel as credentialed trainers in order to successfully execute training for the inter professional emergency department team allowing for a smooth transition from a paper-based system to an electronic health record. • Oversaw, prepared and delegated over 50 at the elbow support staff to support the big bang go live of the Epic implementation. • Achieved HIMSS EMRAM stage 6 after the implementation -
Instructional Designer Epic Asap Analyst & Application Lead At Mackenzie HealthMedix™ Mar 2016 - Mar 2017Chicago, Illinois, UsRecruited to be a part of Canada's first full suite Epic Implementation at Mackenzie Health. -
Nursing Clinical Instructor ProfessorGeorge Brown College Sep 2014 - Mar 2016Toronto, Ontario, CaSessional instructor to provide Nursing Education for the Registered Practical Nursing Program in both the simulated and onsite clinical environments. • Supervised and objectively assessed student progress and achievements. • Engaged in on-going learning related to teaching, use of technology, inter-professional education, student success and evaluation. • Supported students by providing coaching when remediation is needed.• Utilized the clinical and simulated environments to create and develop learning opportunities that reflected best practice. -
Registered NurseSt. Joseph'S Health Centre, Toronto Nov 2012 - Mar 2016Toronto, Ontario, CaContributed nursing assessment and management skills to various patient care departments within the organization including General Medicine and Nephrology Unit & Outpatient Hemodialysis.• Established therapeutic client relationships to provide patient and family centered care to ensure that all of the needs of the client were met. • Collaborated with the interdisciplinary team to deliver and provision safe quality care.• Demonstrated leadership skills by acting in the capacity as a charge nurse, and informally lead as a coach, teacher and mentor to clients, families, colleagues and students by creating trusting and professional relationships. -
Ecare Education & Support AnalystSt. Joseph'S Health Centre, Toronto Oct 2013 - Mar 2015Toronto, Ontario, CaTemporary position in the Clinical Informatics department to facilitate organizational wide change to an electronic documentation and computerized ordered entry system, Allscripts. • Provided reinforcement of key functionalities at the point of care and formal education in the classroom.• Championed best practice documentation utilizing the electronic health system. • Coordinated with a diverse group of internal stakeholders to ensure implementation aligns with clinical best practice and supports patient flow across the inpatient and outpatient units. • Developed and executed curriculum design including scenarios, handouts, agendas, objectives and the teaching scripts for various clinical department areas.
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Registered NurseBrant Community Healthcare System Feb 2012 - Nov 2012Brantford, Ontario, CaProvided client focused nursing care to clients in the Brantford-Brant community ensuring excellence in service to promote patient satisfaction. • Provided excellent patient assessment skills, exceptional communication skills within the interdisciplinary team, creative problem solver, and proven critical thinking skills. • Exemplified my ability to use self direction with ability to work independently and with the inter-professional team. -
Registered Nurse, Robertson Brown Health ServicesClosing The Gap Healthcare Jun 2011 - Nov 2012Mississauga, On, CaProvide client focused nursing care to pediatric clients in the community setting.• Provisioned the care of pediatric clients with complex medical issues, while allowing clients and their families a sense of normalcy and respite. • Illustrated professionalism and values of the company are represented while in families homes. • Demonstrated strength of working independently in the community while communicating effectively and collaboratively with families and the multidisciplinary team to ensure all needs are met. -
Personal Support Worker, St. Andrews TerraceSteeves & Rozema Group Ltc Jul 2009 - Dec 2010Sarnia, Ontario, Ca• Provided customer service when work closely with elderly patients and their families, on a daily basis. • Collaborated with the health care team to ensure that the needs of the client are being met on a daily basis. • Demonstrated time management to complete tasks in a timely manner, while still maintaining client safety, and satisfaction.
Ashley Kidd Skills
Ashley Kidd Education Details
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Ontario Institute For Studies In Education Of The University Of TorontoEducation In The Professions -
University Of WindsorRegistered Nursing/Registered Nurse
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Conestoga CollegeDiabetes Education
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Humber CollegeNephrology Nursing
Frequently Asked Questions about Ashley Kidd
What company does Ashley Kidd work for?
Ashley Kidd works for Hamilton Health Sciences
What is Ashley Kidd's role at the current company?
Ashley Kidd's current role is Director of Informatics and Solutions Delivery.
What schools did Ashley Kidd attend?
Ashley Kidd attended Ontario Institute For Studies In Education Of The University Of Toronto, University Of Windsor, Conestoga College, Humber College.
What skills is Ashley Kidd known for?
Ashley Kidd has skills like Leadership, Presentation Skills, Team Building, Itil Service Strategy, Presentation Development, Registered Nurses, User Experience, Electronic Medical Record, Teaching, Communication, Higher Education Leadership, Healthcare.
Who are Ashley Kidd's colleagues?
Ashley Kidd's colleagues are Kennedy B., Leslie Cicero, Becky Bond, Claire Gauthier, Jihad Alhaddad, Irene Yu, Deborah Wilson.
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