This job has both administration and physical tasks. Administrative/office tasks:• Greeting customers• Answering the phone• Selling and promoting classes over the phone and in person• Daily office operations• Dealing with customer complaints over the phone, via email and in person• Advertising, booking and preparing parties and in-house events• Responding to all customer enquiries thoroughly and professionally• Placing merchandise orders for… Show more This job has both administration and physical tasks. Administrative/office tasks:• Greeting customers• Answering the phone• Selling and promoting classes over the phone and in person• Daily office operations• Dealing with customer complaints over the phone, via email and in person• Advertising, booking and preparing parties and in-house events• Responding to all customer enquiries thoroughly and professionally• Placing merchandise orders for customers• Creating pre-school warm-ups for coaches• Designing gymnastics leotards for both boys and girls Physical tasks:• Leading a team of 15 employees• Coaching gymnastics classes for children (from 18 months old) and adults• Experience of coaching children with disabilities, i.e. autism, ADHD• Running the Shirley Academy branch, Monday to Saturday• Giving instructions to assistants and making sure they are completed• Liaising with managers and directors regarding new ideas and prepping staff• Completing tasks set by managers• Holding a brief before and de-brief after each day of coaching• Choreographing gymnastics displays to music• Working with, helping and instructing work experience students• Training and developing the knowledge of gymnastics for junior coaches and trainees Show less

Work experience whilst at schoolDuties included; Greeting customers, answering the telephone, stock taking, basic accounts