Kiera Deviso Email & Phone Number

• Trained in data entry and expense tracking, managing schedules, coordinating meeting events, preparing documentation, making travel arrangements, and issuing quotes to clients• Led the production team to overhaul the organizational system to institute a new production room layout and construction process that improved the efficiency and contributed to the company’s 0.02% return rate• Executed the role of main technical writer by recording development stages for multiple high-impact programs, crafting training guides, and drafting government specific application templates• Performed the role of contracts coordinator by reviewing and drafting contracts NDAs, as well as reviewing and editing project proposals• Experience with production engineering, including wire cutting, splitting, soldering, product testing, and quality assurance• Maintained an active Secret Security Clearance

Freelance developmental editing and copyediting for authors.My primary duties for developmental editing are to collaborate with and leading research, ensuring narrative cohesion, refining character development, and providing copy editing when necessary.

Costa Mesa, California, United States

• Tutored over 1,200 students in a one-on-one or a group in a professional, friendly manner• Researched, organized, and utilized daily 112 educational materials and exercises and collaborated on adding seven more to the handout roster. • Trained new hires in key departmental operations, including: customer service, phone etiquette, conflict resolution, and sexual harassment training• Handled front desk responsibilities, including answering calls, managing check-ins, scheduling appointments, and organizing or distributing documentation and correspondence

Cypress, California, United States

• Customer service functions, including: scheduling appointments, answering client inquiries, processing payment, helping clients sign up for memberships• Knowledge of spa service fundamentals: product recommendations, maintaining accurate membership accounts, stocking products, and refreshing rooms after use• Top-seller position for six months• Co-led, developed, and implemented various promotion events and holiday celebrations