Kieran Cain Email & Phone Number

Denver, Co, Us

The World'S Leading Luxury Hotels & Resorts

Lead marketing, digital innovation & revenue-driving websites, apps & SaaS booking engine solutions for the world's leading Luxury Hospitality & Experiential Travel brands, with over 750 clients on 6 continents. I lead the multi-year growth, business development, commercial and operations strategies for the company, with direct leadership of the Analytics & Business Intelligence, Client Services, Marketing, Sales, Product, Pricing, HR, Finance and Program Management teams and… Show more Lead marketing, digital innovation & revenue-driving websites, apps & SaaS booking engine solutions for the world's leading Luxury Hospitality & Experiential Travel brands, with over 750 clients on 6 continents. I lead the multi-year growth, business development, commercial and operations strategies for the company, with direct leadership of the Analytics & Business Intelligence, Client Services, Marketing, Sales, Product, Pricing, HR, Finance and Program Management teams and initiatives.Our Clients include the world's leading luxury travel brands, including Montage Resorts, Aman, Rosewood Hotels, the Orient Express, the Oetker Collection, the Ritz London, Virgin Hotels and many more. Show less

The World'S Top Luxury Mountain Resorts - 34 Destinations Across North America

Led the business growth, brand, product marketing, content, and brand experience strategy for 34 resorts of the world's leading mountain luxury travel company (NYSE: MTN) and one of Fast Company's Top 50 Most Innovative Companies to deliver visitation, lodging occupancy & revenue targets ($2.3 billion revenue & 15 million visits in 2019) from regional, domestic and international markets, across multiple lines of business.• Directed annual budgets of up to ~$40M and led 37 teams of 200+… Show more Led the business growth, brand, product marketing, content, and brand experience strategy for 34 resorts of the world's leading mountain luxury travel company (NYSE: MTN) and one of Fast Company's Top 50 Most Innovative Companies to deliver visitation, lodging occupancy & revenue targets ($2.3 billion revenue & 15 million visits in 2019) from regional, domestic and international markets, across multiple lines of business.• Directed annual budgets of up to ~$40M and led 37 teams of 200+ staff across 35 separate geographic locations in highly matrixed structure• Departments led include: Brand Marketing, Product Marketing, Creative Services, Sponsorships, Hotel / Hospitality Marketing, Retail Marketing, Private Club Membership Marketing, Equipment Rental Marketing, Content Marketing, Brand Licensing, Community Relationships, Events & Brand Activations, Community Leadership & DMO strategy & more• Led all resorts' and various LOBs' annual and multi-year strategic planning process to deliver year-round visitors annually from regional, domestic and international markets to achieve volume and revenue targets in guest visitation, lodging occupancy (5,000+ rooms), retail stores (250+ locations), F&B/Fine Dining (200+ restaurants), private membership clubs, rental equipment, guides, spa, golf, and other lines of business• Accountable to deliver guest visitation targets, product revenue goals, development of brand strategy, and omni-channel advertising creative and content production to power a segmented, data-driven go-to-market approach for 34 of the world’s top mountain destination ski resorts, including Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Whistler Blackcomb, Stowe, Crested Butte, and several others across North America• Led mergers & acquisition marketing & systems integration tracks of work for 27 total business integrations, as well as associated organizational restructures and change management to scale the company for growth Show less

Colorado And Utah Regions

Drove the multi-year strategic growth planning and marketing efforts for Vail Resorts’ six destination resorts in Colorado and Utah (Vail, Breckenridge, Beaver Creek, Keystone, Park City & Canyons).• Accountable to delivering guest visitation and revenue targets for the entirety of the resorts’ business, including ticket revenue, lodging occupancy & ancillary business targets. • Led teams responsible for brand positioning, campaign & content creation for go-to-market efforts, cross-sell… Show more Drove the multi-year strategic growth planning and marketing efforts for Vail Resorts’ six destination resorts in Colorado and Utah (Vail, Breckenridge, Beaver Creek, Keystone, Park City & Canyons).• Accountable to delivering guest visitation and revenue targets for the entirety of the resorts’ business, including ticket revenue, lodging occupancy & ancillary business targets. • Led teams responsible for brand positioning, campaign & content creation for go-to-market efforts, cross-sell marketing, lodging & ticket packaging and executing branded guest experiences and activations in-resort.• Also led the Hospitality Marketing department, responsible for driving occupancy for ~5,000 room nights across the company's lodging portfolio, including the RockResorts brand Show less

Breckenridge, Colorado

Led the brand and business growth strategy for Breckenridge, the most visited ski resort in the USA. Responsible for delivering visitation and revenue targets year-round for attendance and all lines of business.• Drove consecutive visitation & revenue records for 4 straight years.• Directed Go-To-Market plans for local, regional, destination and international visitors• Created all brand elements and content to drive visitation, upsell and in-resort… Show more Led the brand and business growth strategy for Breckenridge, the most visited ski resort in the USA. Responsible for delivering visitation and revenue targets year-round for attendance and all lines of business.• Drove consecutive visitation & revenue records for 4 straight years.• Directed Go-To-Market plans for local, regional, destination and international visitors• Created all brand elements and content to drive visitation, upsell and in-resort experiences• Notable accomplishments included directing the full rebranding of the resort in 2011, the marketing & promotion of Breck’s 50th Anniversary season, and the branding and marketing of Peak 6, the world’s largest resort expansion in over a decade. Show less

Greater Denver Area

Board seat appointed by Governor of Colorado. Also served as Chair of Marketing Committee. • Developed strategy & multi-year vision to grow high net worth destination travelers to the state.• Led initiative to overhaul creative & paid media agencies approach• Evolved the “Come To Life” campaign and approved creative• Advocated for funding initiatives and galvanized stakeholders. • Approved budgets and go-to-market strategy.

Denver, Colorado

Drove the visitation, brand marketing & fan experience strategy for the Colorado Rapids MLS club. • Led all aspects of the team’s advertising, content production, go-to-market efforts, brand, and the event production & guest experience on event days. • Accountable for delivering fan attendance, season ticket and single game revenue, and upsell product targets.• Led teams responsible for brand development, advertising, media buying, website & email content, TV broadcasts, in-stadium… Show more Drove the visitation, brand marketing & fan experience strategy for the Colorado Rapids MLS club. • Led all aspects of the team’s advertising, content production, go-to-market efforts, brand, and the event production & guest experience on event days. • Accountable for delivering fan attendance, season ticket and single game revenue, and upsell product targets.• Led teams responsible for brand development, advertising, media buying, website & email content, TV broadcasts, in-stadium entertainment, game production, athlete relations, team services, and community outreach efforts. • Directed large-scale events such as brand launches, international exhibition matches, concerts, festivals, tournaments, and other high-profile events. • Notable accomplishments: leading the club’s complete rebranding, as well as the branding & marketing launch of the world’s largest professional soccer stadium & sports complex, Dick’s Sporting Goods Park, both in 2007.Directed the event production of the club's in-stadium fan experience, run-of-show, and event presentation & entertainment production for all home games and events. Managed the teams responsible for executing all aspects of the gameday event experience.Periodically directed Event Operations for NHL and NBA games and major Concerts at sister property KSE venues Pepsi Center and Paramount Theater, with oversight over all arena operations, stadium presentation, guest services, ticketing staff and more.Led the club's rebranding project, including development of the club's current brand, logo, color scheme and brand guidelines, as well as developed the logo and branding for Dick's Sporting Goods Park ahead of its grand opening in 2007. Led successful bids to win hosting rights for 2007 MLS All-Star Game and Denver Host City bid for 2018/22 FIFA World Cup, the world's largest event. Negotiated and contracted several high-profile exhibition and international matches with clubs and national teams from around the world. Show less

Led the Colorado Rapids’ brand and business driving strategy and led cross-functionally across matrixed business departments to achieve visitation and revenue targets. • Led Marketing, Advertising, Fan Development, Community Relations, Ticket Sales, and Media Relations initiatives. • Oversaw all content production, including websites, email communications, edited press releases and announcements, and created storytelling for various go-to-market campaigns. • Led all special event… Show more Led the Colorado Rapids’ brand and business driving strategy and led cross-functionally across matrixed business departments to achieve visitation and revenue targets. • Led Marketing, Advertising, Fan Development, Community Relations, Ticket Sales, and Media Relations initiatives. • Oversaw all content production, including websites, email communications, edited press releases and announcements, and created storytelling for various go-to-market campaigns. • Led all special event executions. • Strategized and executed over 500 athlete appearances & events in the community, including numerous large public events and charitable programs. Show less

Led the event night production for Denver Nuggets (NBA) games, Colorado Avalanche (NHL) games, and concert events for crowds of up to 20,000 fans. • Directed all aspects of event night operations, leading Arena Operations, Game Entertainment, Concessions, Parking, Security, Guest Relations, Engineering and other teams to produce successful events at Denver’s Pepsi Center, voted “America’s Fan-Friendliest Arena” by USA Today, for major league events and top-tier concert events, and at… Show more Led the event night production for Denver Nuggets (NBA) games, Colorado Avalanche (NHL) games, and concert events for crowds of up to 20,000 fans. • Directed all aspects of event night operations, leading Arena Operations, Game Entertainment, Concessions, Parking, Security, Guest Relations, Engineering and other teams to produce successful events at Denver’s Pepsi Center, voted “America’s Fan-Friendliest Arena” by USA Today, for major league events and top-tier concert events, and at Denver's historic Paramount Theater.• Managed relationships with tour managers and promoters to host and produce concerts by national acts including Coldplay, BB King, Fiona Apple, Neil Diamond and others. Show less

Denver, Colorado, United States

Produced and directed all aspects of Colorado Rapids games and events at Mile High Stadium and Invesco Field at Mile High, for crowds of up to 60,000 fans. • Directed 20-person team responsible for creating & delivering the Fan Experience, including marketing promotions, in-stadium video board production, music, entertainment acts and bands, production scripts and timelines, stadium atmospheric enhancers, the fan arrival experience, and running all aspects of game timing and production for… Show more Produced and directed all aspects of Colorado Rapids games and events at Mile High Stadium and Invesco Field at Mile High, for crowds of up to 60,000 fans. • Directed 20-person team responsible for creating & delivering the Fan Experience, including marketing promotions, in-stadium video board production, music, entertainment acts and bands, production scripts and timelines, stadium atmospheric enhancers, the fan arrival experience, and running all aspects of game timing and production for all home games. • Directed the migration transition from prior venues into new stadiums in both 2002 and 2007. Show less

Responsible for overseeing all of the Colorado Rapids' community programs, efforts and programming, including forming relationships with area youth organizations, collaborating with community partners, overseeing athlete promotional and charitable public appearances, and overseeing the club's equipment, ticketing and merchandise grant and donation programs.

Denver, Colorado

Led 8-person Sales Team to deliver Season Ticket and group sales attendance & revenue targets for Colorado Rapids home matches at Mile High Stadium. • Led sales trainings, built relationships with the state’s 80,000-member youth organizations, and directed large-scale corporate events, while also personally selling full-time. • Exceeded budgeted targets in group sales, season tickets, cold call conversion, and sales leads conversion, including franchise records in ticket sales volume… Show more Led 8-person Sales Team to deliver Season Ticket and group sales attendance & revenue targets for Colorado Rapids home matches at Mile High Stadium. • Led sales trainings, built relationships with the state’s 80,000-member youth organizations, and directed large-scale corporate events, while also personally selling full-time. • Exceeded budgeted targets in group sales, season tickets, cold call conversion, and sales leads conversion, including franchise records in ticket sales volume and revenue. Show less

Ba

European Studies / International Affairs