Kieran Mcgovern Email & Phone Number

Ho Chi Minh City, Vietnam

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Allocated, organised and maintained stock for the shop floor at all times in order to drive continuous sales throughout business hours.
• Responsible for handling customer transactions, returns and for recommending merchandise according to the customer’sneeds.
• Awarded Employee of the Month Award for December for delivering outstanding customer service.

Longford, County Longford, Ireland

• Took and delivered customers’ food and beverage orders quickly and accurately in a fast-paced, high volume restaurant environment whilst always maintaining high customer service standards.
• Responsible for opening and/or closing the restaurant and bar on various occasions, which included cash handling, stock taking and other responsibilities.
• Worked with the bar manager to overhaul existing and create new cocktails for the cocktail menu in the restaurant, which resulted in a major uptick in cocktail sales.

• Worked alongside a small food and beverage team to deliver excellent and attentive service in a busy, popular city-centre pub and restaurant which included six bars over three floors.
• Performed consistent check-ins with patrons to ensure satisfaction and addressed complaints swiftly.
• Answered questions about the menu and made recommendations when appropriate or requested.

Longford, Ireland

• Prepared coffee and other beverage orders from a wide range of menu options in a precise and timely manner.
• Ensured the efficient running of the café through diligent teamwork and clear communication with my co-workers and management.
• As a result, the Coffee House was one of the most highly rated establishments in the resort, garnering an average satisfaction score of 90% with guests in a post-holiday survey.