A versatile, pragmatic and highly motivated QA Tester with 9+ years of professional and academic experience in QA functionality testing, game design and customer service. Skilled in anticipating and resolving complex issues by transforming ambiguity and technical detail into clear, impactful action while utilising data-driven insight to inform critical decision-making and realise desired business outcomes. Detail-orientated with a constant demand for excellence, motivated to seamlessly unite all project aspects to achieve strategic objectives. Looking to secure a new role by building on existing experience and transferable skills to bring value to an organisation.