Kieran Benton Email & Phone Number

London, England, Gb

In short, we help sports teams to sell tickets and increase order value through merchandise sales.Kaizen ticketing software will allow your club to…► Sell tickets from anywhere - online, box office or satellite stores► Sell other products e.g. merchandise or holiday courses in the same transaction► Keep your club’s brand at the forefront ► Integrate your business critical systems► Distribute tickets as PDF, thermal, season cards or Apple Wallet► Give you a single view of where your supporters spend money with the club► Allow you to capture details of everyone attending matches, not just purchasers► Reduce the time spent on allocating away tickets

Beverly Hills, California, Us

Established the EA practice and team within the company and rolled out processes and light-weight governance to increase the organisations’ scalability and incrementally modernise our extremely complex stack. “Ride the elevator” between engineering and the business providing risk analysis, initial project evaluation and decomposition as well as due diligence services.Responsible for specifically (though not limited to):- Enterprise & Software Architecture across the entire Ticketmaster International estate of over 250 engineers, and a global EA team- Technical due diligence for M&A- Strategic technical direction and providing insight into how technology affects business strategy and vice-versa- Initiating, winning budget and implementing strategic projects (eg. GDPR transformation, platform consolidation, renewal and new market entry)- Providing leadership and support to the whole organisation, helping teams understand their context and how they fit into the big picture as well as commiunicate their challenges and assist them in working with each other

Beverly Hills, California, Us

I reported to, and worked with the VP of Architecture to construct technical strategy for a progressive re-architecture of our systems into an SOA platform. As industry leader, TM has grown through acquisitions over the decades, and has a group of software platforms of varying levels of maturity/capability that are a burden to maintain, improve and integrate. I have been working closely with the business to create high-level designs and plan migrations in order for us to plan splitting, consolidating and rebuilding components towards our goal of SOA.

Beverly Hills, California, Us

Reporting to the VP of Engineering, I was asked to take on responsibility for software design across all client tool development teams for Ticketmaster International (4 teams in 3 countries). This was a new role in the company and was highly challenging on a number of fronts. For example, our US counterparts had begun a vast redesign and implementation of their platform with their focus on building from scratch – whereas we favoured an incremental approach. I engaged with them to understand how we could work together whilst also continuing to support our business with new features and products.

Beverly Hills, California, Us

Reporting to the Director of Engineering and remaining hands-on, I transitioned into a leadership role running (remotely) an initially small team continuing the design and development of our high volume e-commerce platform.I worked alongside the business to conceive and evolve the application into a disruptive white-label offering with cutting edge features, allowing customers to be able to both purchase and manage their own tickets and those of their friends. Additionally, I adapted the existing platform for use with large tournaments (including the London Olympics and Euro 2012), achieving levels of reuse not possible before. Grew the team size significantly (with separate QA) and eventually oversaw the split of the team into two, covering the development of the core platform and a spun-off tournaments specific unit.

Reporting to the Product Development Manager, I was asked to salvage their consumer facing e-commerce application (selling tickets for sports) which was unstable when faced with load of any kind.This involved a redesign of the system with a phased re-write to allow it to scale to the needs of our clients. This was a complete success and the product evolved under my guidance to serve the online ticketing needs of many Premiership League football clubs, rugby/cricket teams and other high profile organisations. This project taught me much about working with high-demand distributed systems, as well as soft skills in dealing with the business and clients, as at the time we had no analyst or product management resources.

First Class (Meng), Electronic & Software Engineering

Education record