- Due to my entrepreneurial flair the company’s turnover increased from £175K to £600K. This company growth was directly due to exploiting product gaps within the market place- I successfully researched, developed and marketed industry leading products which led to the company’s exceptional growth- Implementing new processes in all areas of the business to ensure staff are working efficiently, specifically focusing on providing exceptional customer service to our customers, which I believe is every businesses key to success- Developing business initiatives to roll out into the UK marketplace - Successfully managing and directing our claims and sales teams- Negotiating key deals to partner with multi-national businesses - Networking with key stakeholders- Holding quarterly company and sales meetings to ensure any issues are dealt with in a positive and logical fashion and to give the staff the support they require in their given role- Providing extensive training to ensure our claims and sales staff meet targets set while striving to provide exceptional customer service- Periodically evaluating and analyzing performance via KPI’s- Hold monthly appraisals to ensure staff are happy in their positions and to get an understanding of their needs and requirements to successfully achieve both their personal and company goals - Recruiting and developing new claims and sales staff