Kieran Everard Email & Phone Number

Selby, England, United Kingdom

Commercial Finance Brokerage - Assisting SMEs and property professionals with:+ Asset Finance+ Bridging and short term Finance+ Buy to Let Mortgages+ Commercial and Semi-Commercial Mortgages+ Development Finance+ Invoice Finance+ Stock & Trade Funding+ Unsecured Business Cashflow Loans+ VAT Loans+ Vehicle Finance

Doncaster, South Yorkshire, United Kingdom

TFG Capital is a private investment fund set up to provide non-regulated bespoke, secured cash-flow and short term asset backed bridging finance for the UK corporate market. We fund on assets across the whole of the UK including Northern Ireland with funding lines from £30k to £3m for start up, cash flow, refinance, petitions, asset acquisition, development etc. Tangible security is required in all instances, this can be commercial or residential, including 2nd charges on personal residence. We always lend against the 90 day forced sale, vacant possession ‘bricks and mortar’ or ‘Fire Sale’ value of the security asset.The business is set up to deliver on speed with deals known to be completed within 48 hours of introduction.I manage applications from enquiry to completion liaising with all parties including the client, our introducers, valuers and solicitors.

Tamworth

Clerical role for an award-winning Specialist Finance distributor, specialising in all types of commercial and BTL property. My role was to provide simple, effective solutions to even the most complex financial problems by providing exceptional service to both brokers and their clients.Responsible for sourcing and placing mortgage applications with values from anywhere between £20000 to £5m to the lender most suitable for client requirements.Establishing and building key relationships with high street and challenger lenders, solicitors, valuers, accountants, brokers and clients.Understanding, fact finding and gathering key information from the client and broker to present to the lender in a simple, clear and concise way to maximise efficiency and minimise inconvenience for the client.Finding solutions for the client to fit their particular circumstances e.g. adverse credit, auction purchase (bridging finance) or quirky property type.Overcoming lender objections by thinking of solutions to keep the deals on track including cross-selling alternative rates and products to clients.Understanding and complying with mortgage regulatory requirements set by the FCA.AchievementsManager’s employee of the month (March 2016)Completed a £1.2m deal from end to end (May 2017) with a challenger bankAttended a time management course to better improve the way I work and structure my dayKey words: Mortgage, finance, broker, commercial, bridging, lending, loan, money, client, customer, service, telephone, BTL, valuation, relationship, manager, underwriting, bank, challenger, application, fees, FCA.

Northampton, United Kingdom

I managed a team of thirteen Corporate Support Assistants, including four new to Bank temporary Agency workers. The team supported twenty three Business Banking Relationship Managers in London and the East of England with their day to day deal processing for SME customers up to £2m turnover.I am responsible for HR, system and performance related issues.I use my vast process knowledge gained in previous roles to up-skill, coach and develop my team.I have managed a heavy volume project from my first week in the role, to align customers to areas of the Bank that will better meet their Banking requirements and I have received excellent feedback from my stakeholders including at Director level.I work with my team to utilise their best skills and strengths to improve working efficiency and create capacity, in order to deal with demanding workloads and ever changing processes to provide a consistently high service to wow our customers and Relationship Managers.I regularly participate and contribute in regional audio's and team manager meetings to effectively communicate and present news with my team at our own weekly meetings.I actively promote a nomination and recognition culture to reward my team for excellent service where they have gone the extra mile for the customer.I am continually developing my line management skills both on the job and by completing online training material that the Bank provides, in order to challenge and develop myself to the best of my abilities.

Coventry, United Kingdom

Supporting six local Business Banking Relationship Managers to manage their customer base in the Coventry & Warwickshire area.Responsibilities including:Direct incoming telephone calls from customers to answer routine and complex enquiries to support their day to day banking requirements including offering electronic services.Proactive outgoing service calls to have quality conversations with customers.Processing complex lending deals up to £250k including liaising with Solicitors and local estate agent valuers to requisition required security.Processing general work and incoming post such as mandates and standing orders efficiently to a right first time standard.Assist the RM's with booking, preparing and obtaining Financial Accounts for face to face meetings.Visiting customer premises to gain experience in how the Bank can support their business.Supporting my colleagues with the introduction of CRM technology to record every customer interaction accurately.Lead and champion various internal projects as well as deputising for the team leader

Coventry, United Kingdom

Six month secondment working in a small team of six Business Managers based in the Coventry branch supporting up to 4000 SME Business Banking customers with their day-to-day Banking needs.The role included both face to face meetings and telephone conversations with new to bank customers to process their new account applications in full. Managing the existing customer base with proactive outgoing quality service conversations to identify how the Bank could support their business growth requirements with small business lending up to £25k as well as deal with complex incoming customer queries and complaints.I self managed an internal business risk project to meet strict regulatory criteria, including managing difficult conversations. I devised my own Microsoft Excel Spreadsheet to keep track of progress.Working closely with branch staff to improve the links between Retail and Business Banking.

Nuneaton, Warwickshire, United Kingdom

Busy retail banking branch environment serving customers face to face with their day to day Banking requirements. I started off as a cashier (CSO) in a fast paced environment, needing to be accurate and efficient for every customer interaction. I later progressed to various roles in the branch including:Front Desk Service Quality Manager: Be the first point of contact to welcome customers with a smile into the branch. Show customers how to use different payment options by proactively thinking of ideas to reduce queue waiting times to minimise customer inconvenience. Identify Banking needs quickly and book appointments for the Customer Advisers.Number one cashier: responsibility for a team of cashiers including training and development, storage of large amounts of cash and coinage safely and daily G4S deliveries and collections. Customer Adviser: Holding face to face customer meetings to identify best product needs for lending, packaged accounts, savings, insurance, mortgages and pensions to meet branch monetary income targets.I was also responsible for opening and closing the branch on a rota basis.

Bachelor Of Arts (B.A.), Accounting And Finance

Gcses, 10 Gcses At Grade C Or Above Including Mathematics, Science And English

GCSEs