Kieran Moore, Pmp Email & Phone Number

Toronto, Canada Area

Provide business research, analysis and advice to support executive committee, the Chief Client Relations Officer and various firm, practice and industry initiatives. Identify key drivers and trends for new business development activities for practice groups and cross-disciplinary initiatives / offices.

Toronto, Canada Area

Gather and synthesize research on a number of topics using internal & external sources, identifying trends and opportunities for the company. Work closely with my Director and other team members on a variety of market and industry initiatives, which includes managing regular and ad-hoc projects. Responsible for regular products including daily & monthly newsletters, as well as quarterly reports. Provide support for competitive benchmarking, market analysis, business & account planning, thought leadership, event positioning and other strategic projects. Assist with market overviews, economic briefings, competitive intelligence, strategic analysis, digital benchmarking, trends and opportunity management. Maintain thorough knowledge of current trends and events across industries, domestically and globally. Conduct interviews to gather qualitative insights in support of research projects. Provide a rigorous assessment of the accuracy, validity and reliability of gathered information. Quality control and review other team members' projects.

Toronto, Canada Area

Made recommendations for changes to invoicing procedures, allowing better tracking and reporting on sales and the performance on sales teams.Developed skills in new systems including Goldmine, Quickbooks and Qlikview, gaining a basic understanding of SQL scripts.Maintain project tracking database and provide project status update reports to colleagues.

Toronto, Canada Area

While on a one year working holiday visa, I worked for a fishing lodge in Northern Ontario, as well as ING Direct and Shoppers Drug Mart in Toronto (now a permanent resident).Sand Beach Lodge: Established a profiling database identifying purchasing trend behavior, leading to more effective targeting, qualified opportunities and increased bookings during slow periods in Summer 2011. Also, achieved greater visibility in trade press and on social media platforms.ING Direct: Managed shipping & receiving process for ING Direct at two locations in TorontoShoppers Drug Mart: Temporary clerical role in HR department, reviewed and updated content for ‘Pharmacy Assistant’ training program and performed data analysis on transfer of data between I.T. systems, identifying and eliminating duplication and errors.

Hatfield, Uk

—Established solid working relationships with colleagues of all levels and departments. This included projects such as the implementation of an internal intranet site on SharePoint for market intelligence; building a peer to peer relationship network between company spokespeople and leading voices in the I.T. industry; and working with specialists across the business to compile company responses to proposals (RFP/RFI/RFQ). Implemented quarterly ‘market trend’ webinars to internal staff, increasing their market knowledge and understanding, with a take up of 20% of company’s 5,000 strong UK workforce, enabling them to sell more effectively to clients. Re-designed competitive newsletters, increasing readership from 150 to 900 staff on a weekly basis within 12 months – process subsequently replicated in company’s Germany and Benelux operations. Increased satisfaction, performance and number of projects delivered by market research function despite budget reductions of 65% over two years, largely achieved by listening to requirements and consolidating into a ‘self-serve’ tool for research on SharePoint.Created project schedule for company participation in industry ‘best practice’ publications for the global research house ‘Gartner’ – namely to be featured in their magic quadrants for desktop and helpdesk outsourcing. Involved compiling responses from a team of over 20 internal staff spread from various business divisions, across three countries, in a two month time window.

Bedford, Uk

Responsible for identifying and profiling customer base, and providing sales force, consultants and product developers with up-to-date market information on emerging legislation, competitive environment and technology trends. Involved in developing the strategic marketing plan for the ‘One’ brand and worked closely with marketing communications on re-branding core product from ‘EMS’ to ‘One’, including copywriting and proofreading content for marketing collateralProject managed annual customer satisfaction surveys, sourcing agencies and ensuring surveys were completed on time and budget. This also involved presenting results, firstly to senior management and then to all staff. Compiled data analysis to assist in planning process and for use in marketing campaigns and provided administrative support for national and regional account and product development teams.

Scs, Project Management

Led two culturally diverse project teams at University of Toronto as part of project management studies, gaining experience with critical.

Ba (Hons), Marketing Management