Customer Success Manager with 6 years experience working in SaaS companies, producing high quality training, account management and customer experience. Successfully implemented new strategies and processes which resulted in improved success within support teams.
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Customer Success ManagerNurturCoventry, Gb -
Customer Success ManagerEntertainment Partners Oct 2023 - PresentUnited Kingdom -
Customer Success ExecutiveAdvanced Jul 2022 - Oct 2023Birmingham, England, United Kingdom -
Support Team LeadAdvanced Jan 2022 - Jul 2022Birmingham, England, United Kingdom
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Customer Service AssociateAdvanced Aug 2019 - Dec 2021Birmingham, West Midlands, United KingdomAs a customer service associate it’s my job to help schools that are using Advanced software, and either help them learn how the software works, or fix any technical issues they might have with the software.
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Technical ConsultantAdvanced Nov 2018 - Jun 2019Birmingham, West Midlands, United KingdomAs a technical consultant I was taking schools data and importing it into the cloud school software for them.Firstly O had to build the database for the school to store their data on. I would have to format the data, correct and errors and then be a point of contact for the school in some occasions so they could come and give us feedback.
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English TeacherInstitut Jazykového Vzdělávání (Ijv) Jan 2018 - Jun 2018Prague, The Capital, Czech RepublicAs an English teacher I was teaching mostly young professionals in Prague, all with varying ability. Some would be complete beginners in learning English, while others were almost fluent.
Kieran Hill Education Details
Frequently Asked Questions about Kieran Hill
What company does Kieran Hill work for?
Kieran Hill works for Nurtur
What is Kieran Hill's role at the current company?
Kieran Hill's current role is Customer Success Manager.
What schools did Kieran Hill attend?
Kieran Hill attended University Of Law.
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Kieran Hill
Passionate About Having A Positive Impact On Our Ocean And People, With A Focus On Developing Supportive Team Cultures 🌊 🌟Newquay1waterhaul.co
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