Kieran Moolchan Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Canada Area

Account Manager within the Priceline Partner Network for key white label accounts including Spirit Airlines, Booking.com, and AmericanForcesTravel.com, the official U.S. Department of Defense leisure travel site.As an Account Manager, I was involved in relationship and project management around the launches, upkeep, marketing, and ongoing initiatives for each partner. I worked across teams at Priceline.com to help support my partners as they built and grew their travel businesses using Priceline.com white label services for booking hotels, rental cars, flights, and packages.- Coordinated and managed the launches of Spirit Airlines white label hotel and rental car paths, including post-booking upsell paths, customer service provisions, data management details, and relationship expectations- Organized across Priceline.com, Army & Air Force Exchange Service and U.S. Department of Defense stakeholders to launch a new tokenized payment method option for AmericanForcesTravel.com to accept the Military STAR card for hotel bookings, including payment services contracting, customer booking flows, service expectations, and reporting- Managed the communication and roadmap priorities for AmericanForcesTravel.com as it was built from a startup travel product into a top producing Priceline Partner Network partner- Coordinated with Priceline PR for the launch announcement of 16 million U.S. Veterans being eligible to authenticate on AmericanForcesTravel.com, which included TV appearances by our Priceline.com CEO- Helped shape and revamp partner onboarding processes and tools- Implemented a re-imagined Salesforce process for the sales and account management teams- Effectively managed and grew multiple other partners within my portfolio while prioritizing my key accounts

Winnipeg, Canada Area

- creating an environment for successful, organized and profitable projects- leading agile development SCRUMs and standups- assisting with project quoting and estimation- creating and maintaining efficient and growth-minded company processes- guidance and review for developer projects- product marketing development for multiple projects including our internal software products Comic Tracker & Vogo- working with team members on creative strategy and execution- building resources, reporting and guides to help grow a company knowledge base

Winnipeg, Canada Area

- internal and client content development for Facebook, Twitter, LinkedIn and blogs- project management and technical project breakdowns- leading agile development SCRUMs and standups- crafting site promotions, email newsletters, online outreach campaigns- attracting new business and followers through social media and other online avenues- creating content and site UX recommendations based on analytics and social media reporting- wireframe development/review and UI/UX guidance for developer projects- product promotional strategy and product marketing development for multiple projects including our internal software products Comic Tracker & Vogo.- working with team members on creative strategy and execution- building resources, reporting and guides to help grow a company knowledge base

Winnipeg

SkipTheDishes connects hungry offices and people with restaurants and local food couriers, giving more food delivery options beyond just Pizza and Chinese. I worked with over 2,000 restaurants across North America to help get you food from restaurants that traditionally don’t deliver. I executed on a variety of campaigns across departments on top of my day-to-day duties and got phenomenal startup experience.- managing external restaurant website networks for over 1,200 restaurants- linking/branding eligible websites through social media- strategic website linking within supplier restaurant websites- website building and Wordpress website management- Facebook page creation, strategy, management- Google+ and Google My Business assistance/management- optimizing inbound linking systems- restaurant/customer website support and happiness- monitoring Google Analytics for supplier restaurant websites and growing inbound traffic- ensuring quality of copywriting across all menus and restaurant websites- execution of SkipTheDishes marketing campaigns as part of the growth team

Winnipeg

- directed + executed social media strategy for multiple clients- created a complete rebranding of a national health media network- redesigned + oversaw the development of a mobile application- created strategy calendars for multiple strategists- evaluated strategy performance + metrics to communicate to clients- created + managed client contests- redesigned the Cruise Media Group website + managed the blog- created promotional strategy + materials for clients- wrote promotional video scripts + assisted on video shoots- shot + edited photos for client’s + company’s promotional materials- wrote + distributed press releases for client promotions- implemented a scheduling and account management system in-house

Winnipeg, Canada Area

- wrote video scripts- shot video for client promotions (including one that went viral on NBC Motorsports)- wrote blog posts- created Facebook and Twitter postsI planned content, helped to shoot and edit video, gave high fives, and then got hired!

Winnipeg, Canada Area

- assisted with email marketing using Followerwonk and Buzzfeed- performed a website audit for SEO and usability- helped with marketing research for potential email marketing- completed layout and design of marketing ebooksThis internship taught me a lot about SEO and the tools to improve it across websites, blogs and marketing campaigns.

Winnipeg, Canada Area

I redesigned and overhauled the Athletics Manitoba website and produced video resources for elementary school students and teachers for the Run Jump Throw Program.

Winnipeg, Canada Area

I fixed windshield chips and cracks with a focus on fast and friendly, super convenient service.

Pembina/Greencrest, Winnipeg

I served delicious drinks to awesome people while working with even more awesome people!

Residence Supervisor - on call, often 24/7, for any possible issue that could arise including: - student check-ins- handling drunken disturbances- mediating disputes between residents- dealing with ERS during fire alarms- tours of the residence for potential residents- community well being

Front line tech support at the University of Manitoba Responsible for helping students and professors with:- password management- email account issues- software issues and troubleshooting- virus removal- data retrievalI was known for having a helpful attitude in the face of even the most stressful of communications with irate students and professors fed up with university technology systems.

Creative Communications, Public Relations, Advertising, And Applied Communication

- copywriting - design and layout - marketing strategy - public relations - crisis communications - press releases - advertising campaign.

International Relations

Activities and Societies: Vice President (2008 - 09) St. John's College Student Association, Member of the University of Manitoba Bisons.