As a security Control Room Operator at Nocu Eagles Security Service, I am Operating and monitoring all surveillance security systems/cameras within the Control Center in an efficient manner and in compliance with the operating procedures, legislation and best practice.Recording all events, incidents and actions taken in a clear, legible and accurate written format.To maintain a secure system for providing data in accordance with the regulations and also to ensure the security of the control room and equipment is maintained at all times and to report equipment failure to the Chief Security Officer or Management.Providing efficient and courteous radio and telephone answering service and deal efficiently with all enquiries.Liaising with the security agencies and members of staff to ensure the appropriate use of the CCTV system and to include all evidential records and witness statements to a standard acceptable to the rules of evidence.During my time in the University of Nigeria Nsukka I worked with Chitis Restaurant, there I was able to Resolve customer complaints through negotiations with the appropriate management, records and presents daily sales and account to the management, satisfaction of the clients comes utter most for me, daily research and strategic accomplishment of works engaged in, I drove the sale to 50% gross profit. possess strong communication skills and problems solving capacity, skilled in planning and managing complex situation due to a broad knowledge in a wide number of areas ranging from in proficiency, general services operations, marketing techniques aimed at achieving desired goals of profitable, client acquisition and retention and customer satisfaction and a history of strong contributions in both paid and volunteer positions.