Kieran Subraj Email & Phone Number

Toronto, Ontario, Canada

• Coordinate and deliver training workshops.• Maintain and contribute to the design of training materials.•Create and manage training materials on systems like Articulate and other ID tools. • Collaborate and provide feedback to stakeholders on new training materials.•Act as a subject matter expert on Flexiti's Learning Management System. • Develop and distribute administrative reports of training results for management. • Liaise with stakeholders on training issues and… Show more • Coordinate and deliver training workshops.• Maintain and contribute to the design of training materials.•Create and manage training materials on systems like Articulate and other ID tools. • Collaborate and provide feedback to stakeholders on new training materials.•Act as a subject matter expert on Flexiti's Learning Management System. • Develop and distribute administrative reports of training results for management. • Liaise with stakeholders on training issues and implement necessary action. Show less

Canada

Training and Facilitation•Deliver all training workshops as required using approved curriculum•Recommend updates as required for all training programs•Evaluate learners in a fair and unbiased manner where requiredDesign and Development•Contribute to design of new training workshops •Maintain current training programs•Write clear and concise Job Aids and Training Material•Test new programs, providing feedback as well as creating Training Material•Provide… Show more Training and Facilitation•Deliver all training workshops as required using approved curriculum•Recommend updates as required for all training programs•Evaluate learners in a fair and unbiased manner where requiredDesign and Development•Contribute to design of new training workshops •Maintain current training programs•Write clear and concise Job Aids and Training Material•Test new programs, providing feedback as well as creating Training Material•Provide feedback to peers on all new training programs/materials as requiredAdministration•Create and maintain an organized administration system •Develop and distribute administrative reports of training results for management.Video Editing/Audio Recording•Create and distribute video/audio training material company-wide to both US and Canada•Record training classes, edit and distribute videos to missing or away participants and management Show less

Mississauga, Ontario, Canada

• Assist the Retail Store Manager in planning and implementing strategies to attract customers• Coordinate daily customer service operations• Track the progress of weekly, monthly, quarterly and annual objectives• Evaluate employee performance and identify hiring and training needs• Supervise and motivate staff to perform their best• Coach and support new and existing Sales Associates• Monitor retail operating costs, budgets and resources• Communicate with… Show more • Assist the Retail Store Manager in planning and implementing strategies to attract customers• Coordinate daily customer service operations• Track the progress of weekly, monthly, quarterly and annual objectives• Evaluate employee performance and identify hiring and training needs• Supervise and motivate staff to perform their best• Coach and support new and existing Sales Associates• Monitor retail operating costs, budgets and resources• Communicate with clients and evaluate their needs• Handle complaints from customers• Create reports, analyze and interpret retail data• Conduct regular audits to ensure the store is functional and presentable• Make sure all employees adhere to the company’s policies and guidelines• Act as our store’s representative and set an example for our staff Show less

2975 Argentia Road, Mississauga

• Greet customers and determined their needs and wants• Discussed type, quality and number of merchandise required for purchase• Recommended merchandise based on individual requirements• Advised customers on utilization and care of merchandise• Provided advice to clients regarding products or services• Explained the use and advantage of merchandise to customers• Answered customers’ queries and concerns• Demonstrated live working of items• Quoted prices and… Show more • Greet customers and determined their needs and wants• Discussed type, quality and number of merchandise required for purchase• Recommended merchandise based on individual requirements• Advised customers on utilization and care of merchandise• Provided advice to clients regarding products or services• Explained the use and advantage of merchandise to customers• Answered customers’ queries and concerns• Demonstrated live working of items• Quoted prices and discounts • Prepared sales contracts and accepted payment through cash, cheque and credit card• Assisted in display of merchandise Show less

•Setting up and operating the photo booth at different locations and events•Write and run the Bridal Blog that helps new brides find out the information they need to have the best wedding possible.

Mississauga, Ontario, Canada

• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.•Prepare checks that itemize and total meal costs and sales taxes•Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.•Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.•Present menus to patrons and answer questions about menu items, making… Show more • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.•Prepare checks that itemize and total meal costs and sales taxes•Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.•Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.•Present menus to patrons and answer questions about menu items, making recommendations upon request.•Clean tables or counters after patrons have finished dining.•Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.•Roll silverware, set up food stations•Stock service areas with supplies such as coffee, food, tableware, and linens.•Explain how various menu items are prepared, describing ingredients and cooking methods.•Prepare tables for meals, including setting up items such as linens, silverware, and glassware.•Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.•Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.•Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.•Bring wine selections to tables with appropriate glasses, and pour the wines for customers.•Escort customers to their table•Fill salt, pepper, sugar, cream, condiment, and napkin containers.•Describe and recommend wines to customers. Show less

Mississauga, Ontario

As a mentee I was training to becoming a Sales and Marketing assistant through working with a mentor who was currently a Marketing Manager within Diversicare Canada. This opportunity allowed me to learn about the intricacies of selling a unit in a retirement home as well as the general necessities of sales and marketing(sales pitch, contacts, pricing or apartments etc.)

•Seat residents at specified tables•Serve residents in a fine dining setting•Offer a variety of alcoholic and non-alcoholic beverages•Cleaning the kitchen and dining room, including sweeping, mopping, vacuuming•Shining cutlery and washing dishes•Food preparation for lunch and dinner service

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Activities and Societies: Sheridan Gay/Straight Alliance, Career Center

Social Work

Activities and Societies: Gay and Straight Alliance