Kieran Tait Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Individually implemented various security controls in accordance with the Essential 8 maturity model.- Implemented Multifactor Authentication, Windows Defender Application Control, Conditional access policies, ICT Jumpbox Server, MS Defender, created and maintained our group policies and Intune policies. - Created a BreakGlass procedure, implementing a password manager, and I also manage our cyber security training platform - KnowBe4. Respond to reported emails, distribute simulated… Show more Individually implemented various security controls in accordance with the Essential 8 maturity model.- Implemented Multifactor Authentication, Windows Defender Application Control, Conditional access policies, ICT Jumpbox Server, MS Defender, created and maintained our group policies and Intune policies. - Created a BreakGlass procedure, implementing a password manager, and I also manage our cyber security training platform - KnowBe4. Respond to reported emails, distribute simulated phishing email campaigns, monitor reports and propose necessary changes to senior management.- Implemented Autopilot for the team for automatic hardware configuration and have created a plethera of scripts to save time for my colleagues on manual tasks.- Created guides and have rolled out numerous changes to the entire organisation with no major issues. Point of escalation for the service desk. Working in a small team in a growing organisation, transforming the digital landscape. Show less

Perth, Western Australia, Australia

Experience with Active Directory, Azure, Exchange Admin Center, Citrix, Paulo Alto GlobalProtect, ServiceNOW.Log tickets, provide ICT support for over 12,000 users located in Australia, NZ, and Malaysia with hardware and software issues both onsite and remotely- Troubleshooting user issues with various types of software over the phone. Receiving service desk calls and being able resolve issues and escalate to other teams for various issues. Working in a team both in office and from home… Show more Experience with Active Directory, Azure, Exchange Admin Center, Citrix, Paulo Alto GlobalProtect, ServiceNOW.Log tickets, provide ICT support for over 12,000 users located in Australia, NZ, and Malaysia with hardware and software issues both onsite and remotely- Troubleshooting user issues with various types of software over the phone. Receiving service desk calls and being able resolve issues and escalate to other teams for various issues. Working in a team both in office and from home unsupervised. On-Call rotation for afterhours calls. Show less