Consultant
CurrentLed and successfully executed strategic and organisational consulting engagements for restaurant clients in the F&B sector, focusing on human capital optimisation, resulting in a 300% increase in team member engagement and productivity.Conducted comprehensive needs assessments and data analysis to identify areas for talent development and cost efficiencies, leading to improved workforce effectiveness and a reduction of RM 10,000 in HR-related expenses.Leveraged advanced statistical analysis and market research to provide data-driven insights and recommendations, enabling clients to optimise their talent retention strategies, resulting in better cost savings.Provided expert guidance on strategies, incorporating industry best practices to enhance organisational culture, leadership development, and team member well-being, resulting in increased team member satisfaction and reduced turnover.Developed and delivered engaging presentations, reports, and advice to clients, resulting in a 90% client satisfaction rating