Kieron-Lee Horsfall Email & Phone Number

Halifax, Gb

Ripponden, England, United Kingdom

Ripponden, England, United Kingdom

Ripponden, England, United Kingdom

• Managed customer accounts, encouraging early settlement of any outstanding payments.• Investigated invoices, requesting appropriate evidence from suppliers.• Uploaded relevant documentation to client portals.• Received debit and credit card payments by phone.• Contacted customers about overdue payments by phone, letter and email.• Chased clients to obtain payments in line with agreed terms and conditions.• Identified most important client debt cases to pursue.• Minimised risk by proactively advising management of active payment issues.• Created pivot tables and vlook-ups in Excel.• Regular ledger review to ensure potential bad debts are identified and escalated.• Assisted with taking new starters through the training and on-boarding process.

Ripponden, England, United Kingdom

• Providing support to the Credit Control Team.• Processing application for payments.• Collating and producing consolidated billing documents.• Obtaining copy invoices, job sheets and certificates upon request.• Raising requests for credit notes against disputed invoices.• Key point of contact for customer related queries.• Regular ledger review to ensure potential bad debts are identified and escalated.

Ripponden, England, United Kingdom

Halifax, United Kingdom

• Interacted with customers professionally by phone, email and in-person to deliver accurate service information.• Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.• Organised physical files and digitised records to support ease of access and GDPR compliance.• Processed timesheets and travel expenses on a weekly basis.• Updated client records with strict attention to confidentiality, maintaining full GDPR compliance.

Halifax, United Kingdom

• Interacted with customers professionally by phone and email.• Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.• Organised physical files and digitised records to support ease of access and GDPR compliance.• Processed timesheets and travel expenses on a weekly basis.• Completed weekly and monthly reports to the local council.• Recorded meeting minutes accurately.• Updated client records with strict attention to confidentiality, maintaining full GDPR compliance.

Halifax, United Kingdom

• Managed and distributed of incoming and outgoing post.• Answering incoming calls, taking messages and following through where required.• Maintain the office filling/archiving system in both hard and electronic format.

Education record

Education record