Kierra Payne-Mcdaniel Email & Phone Number

New York, New York, US

Dallas, TX, US

• Actively participate in the Hazard Analysis Critical Control Point (HACCP) Team to ensure that all food safety pre-requisite programs are being followed, documented, and maintained, overseeing the validation and.
• Develop and implement the training for operations associates stressing the importance of quality and food safety, ensuring that all regulations are quickly and accurately implemented.
• Coordinate with the Director of Quality Assurance to evaluate the sanitation department performance, utilizing my knowledge and expertise to provide appropriate corrective actions.
• Maintain and update all data relative to Crunchy Rollers’ Food Safety guidelines including the current library for all Good Manufacturing Practices and Standard Operating Practices.

Dallas, TX, US

• Developed and implemented cost reduction and efficiency improvement measures in department processes including the implementation of a tracking process for vendor complaints, reducing overhead and the time-lapse of.
• Collaborated with R&D, Supply Chain, Operations to identify quality issues, investigate solutions and implement new processes to ensure quality standards are being met.
• Developed the OSHA based Safety and Wellness Program, touring each of the different restaurant prototypes to develop a risk matrix and provide quality-focused solutions.

Plano, Texas, US

• Managed chicken supplier auditing program, including procurement, evaluation of quality attributes, product cutting scheduling, meeting conductions, and reporting to leadership team.
• Created and supported specifications for company proprietary items alongside auditing third party contracts for food and non-food products.
• Implemented and developed quality programs, including product testing protocols for all menu items, cold chain monitoring system, and assisted in the completion of product recall/withdrawal procedures.
• Collaborated with chicken suppliers to create a standardized Raising Cane’s label to improve distribution process, while reducing procurement discrepancies.
• Partnered with supply partners in order to investigate, troubleshoot, and resolve product quality issues.
• Supported Research & Development team in consumer research on test products.

Springdale, AR, US

• Helped determine the applicability and feasibility of special projects, including: literature searches, designing methods on research that are time and cost effective as a per cost analysis and complete.
• Worked unsupervised for special customer testing. Had opportunity to troubleshoot, manage sample workflow, monitor sample turnaround, and provide statistical analysis of results.
• Key project leader for commercial lab testing.
• Pre-screened special projects to perform procedures on analytical methods.
• Directed and supported team of laboratory technicians to ensure compliance with ISO and A2LA guidelines.
• Conducted TEMPO project to ensure cost effectiveness and work flow fluidity versus petrifilm plating.

Springdale, AR, US

• Helped solve a customer’s problem by performing several methodologies to determine a suitable testing measure to ameliorate a spoilage issue.
• Assisted in planning, development, method modification, validation and evaluation of new and existing testing applications and test results.
• Prepared Corrective and Preventive Action Reports in order to investigate error, optimize methods for a more efficient workflow, and introduce new procedures.
• Reviewed monthly trends in quality control charts to resolve discrepancies to ensure efficiency.
• Executed proficiency testing for validation of microbiology testing methods.
• Participated on team to create and organize pathogenic culture library.

Springdale, AR, US

• Piloted a study in which media can be used at a higher temperature when plating ultimately resulting in labor and cost savings.
• Carried out microbiological analyses to isolate and identify pathogenic organisms in food products and environmental samples.
• Operated a variety of automated laboratory equipment – VIDAS immunoassay, BAX, BioRad, VITEK, Atlas Roka, TEMPO, Previ Color Gram Stain – as well as other identification techniques such as Poly-O serotyping and latex.
• Maintained ISO records for process control and quality system and safety requirement compliance.
• Conducted routine maintenance, verification and calibration of scientific equipment/instruments.
• Ensured daily checks for temperature and scale verification using Plant view System.

Springdale, AR, US

• Collaborated with supervisor on yeast and mold petrifilm project to shorten incubation time and improve sample turnover rate.
• Performed a number of analytical, microbiological and quality system procedures and work instructions.
• Mastered use and manipulation of navigation database, Laboratory Information Management System (LIMS).
• Skilled in preparation of microbiological media used in the isolation and identification of pathogens.
• Completed monthly inventory assessment to ensure availability of critical supplies and maintain testing schedule

Fayetteville, AR, US

• University of Arkansas, FayettevilleRazorback Recruiting, Administrative Assistant August 2008- October 2010
• Coordinated and managed campus tours for prospective and current students and their families.
• Managed high volume incoming calls for recruiting staff, coordinated and communicated staff itineraries, and distributed internal memos.
• Led cross-functional internal/external team in coordinating athletic training camps, and advised University athletes throughout course registration process.
• Mentored recruiting administrative assistant trainees: teaching customer service and coaching of University recruiting philosophy.
• Supervised game day bookkeeping: collection, reporting and submission to appropriate parties.