Kierra Smith Email and Phone Number

Greeted customers and provided assistance with productselection.Assisted in creating displays to promote products.Organized stockroom shelves, racks and bins according tostore layout and product categories.Provided customer service by answering questions, resolvingproblems, and responding to complaints in a timely manner.Maintained cleanliness of the sales floor area at all times.Conducted periodic audits of merchandise pricing accuracy.Informed customers about current promotions and discounts.Participated in training sessions for new employees on properuse of equipment or software applications related to salesactivities.Sold various products by explaining unique features andeducating customers on proper application or usage.

Discuss and develop an action plan with Store Manager (Head Coach) to achieve a consistent 5-star customer experience.Mentor and develop all team members to uphold Hibbett’s standards.Guides and motivates store team to drive sales through all avenues by maximizing selling behaviors.Is conscious of and understands inventory, sales statistics, and expenses to ensure successfully reaching goals and maximizing profitability.Keeps Store Manager (Head Coach) in the know as to inventory movement and customer trends.Works alongside Store Manager (Head Coach) to understand all aspects of running an efficient store and accepts all day-to-day responsibility in the absence of the Store Manager (Head Coach).

Calibrated and monitored devices following installation.Installed medical equipment after comprehensive inspection,calibration and testing.Reported data for maintenance, installations and inventoryassessments.Repaired medical equipment after thoroughly testing todiagnose root issues.Inspected malfunctioning medical equipment with test andanalysis instruments.Worked successfully with diverse group of coworkers toaccomplish goals and address issues related to our productsand services.Worked closely with team members to deliver projectrequirements, develop solutions and meet deadlines.

Arranged new merchandise with signage and appealingdisplays to encourage customer sales and move overstockitems.Sold various products by explaining unique features andeducating customers on proper application.Built and maintained relationships with peers and uppermanagement to drive team success.Maintained knowledge of current promotions, exchangeguidelines, payment policies and security practices.Assisted teammates with sales-processing tasks to meet dailysales goals.Acted as initial contact in addressing customer concerns.Met merchandise processing standards and maintainedorganized and accessible work area.Worked with fellow sales team members to achieve grouptargets.Recorded and resolved daily transactions to promote revenuegeneration and customer satisfaction