Kierra S. Email & Phone Number

Kierra S. is a Senior Technical Training Programs Specialist at Dolby Laboratories. She possess expertise in leadership, survey design, presentation skills, powerpoint, adobe acrobat and 40 more skills. She is proficient in English and Spanish. Colleagues describe her as "My data-driven skills increase after each meeting I have with Kierra. From ideation to execution, Kierra helped bring a number of projects to life at my time at Dolby Laboratories. She is reliable, proactive, and a great collaborator in a global team. During COVID-19 pandemic, our team worked remotely and Kierra has always been committed to our customer’s success by identifying success gaps and bridging them to create better programs for our customers all while being 100% data-driven. One notable project I worked with Kierra was revamping our Feedback Form (via Qualtrics) for our self-serve support platform to better understand our customer’s support gaps with both qualitative and quantitative data and analyze it to take courses of action for the support platform. The results were amazing and Kierra helped me analyze the data from top to bottom to further understand our support gaps and helped me configure the data reports to make them look presentable to key stakeholders. Kierra is an outstanding team player and any team will be fortunate to have her. If you need your customer success/ support programs to be more data-driven, hire Kierra!"

Listed skills include Leadership, Survey Design, Presentation Skills, Powerpoint, and 41 others.

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  Duke University

  Psychology