Kiersea Reynolds Email & Phone Number

Kirkland, Wa, Us

Greater Seattle Area

Bellevue, Washington

Silverdale, Washington

University Village, Seattle, Wa

Managed team of 25 salaried associatesLead product team in assortment planning and category managementInstrumental in creating and implementing company- wide tool streamlining annual floor change processStrong, healthy relationship builder with integrity in the organizationA champion for inspirational top-notch customer experience through company’s Guiding PrinciplesPositive attitude, self-aware, confident and known for leading through Emotional Intelligence-based coaching

Seattle, Wa, Anchorage, Ak

Lead supervisor teams in integrity based behavior coachingCoached and trained selling teams on consultative sellingResponsible for hiring, scheduling and training selling teamsSelf directing training and built expertise in bike sellingTrusted mentor and expert in selling family related bike linesConsistently offered warm, solution based selling to customers in the bike departmentBuilt repeat customer base coming in by appt

University Village, Seattle Wa

Increased sales of furniture through streamlining ordering process and training staffInfluenced and maintained inventory levels to maximize turn through corporate contactChampioned and inspired outstanding customer service through executing company values and visionRecognized for superior relationship building skills with staff and customersRewarded for spearheading the largest email capture campaign in the region

Seattle, Wa

Responsible for Front End Operations of highest volume Old Navy in WA. Catalyst for a 10% increase in customer loyalty through faster front end check-out processTrusted advisor to DM in establishing consistent operational processes throughout districtFacilitated value driven management training for Supervisors in Sales & Operations

Minneapolis, Mn, Oakland, Ca, Seattle, Wa

Recruited and hired to manage the Front End Operations department for the largest volume Best Buy store Promoted and relocated to District Operations Manager for Seattle market with seven operations managers as indirect reportsManaged 12 salaried Sales Supervisors; led power ranking scorecard performance “new technology” through sales of emerging technology Influencing store teams on pro-active sales strategies; partnered with them on execution of corporate directivesSet direction and drove financial/operational goals through store management teamsResponsible for labor distribution and management of all store P&L's Lead store operational audits Drove district team to strive for integrity and held store teams accountable to the high standards

Lynnwood, Wa, Seattle, Wa, Berkeley, Ca, Roseville Mn,

Job fair coordination, talent recruiting and training to retain and inspire employees to be the best of the bestKnown throughout the company as a leader who inspires greatness from others, consistently mentoring hourly employees into salaried management positionsConfident and proactive with colleagues resulting in positive action from management teamsGenerated a 15% increase in sales of snow sports by building local strategies that supported community needs. Organized local ski/snowboard event; strategically invited ski teams to take advantage of special pricing for community-based programs

Associate Of Arts, Business

Education record