Kiersten Bak Email & Phone Number

Ann Arbor, Michigan, United States

• Independently design and execute choreography for hour-long classes• Display an energetic demeanor while building strong, authentic relationships with co-workers and clients• Continuously improve and learn new teaching techniques to enhance client experience • Maintain an organized desk while welcoming clients and ensuring they feel comfortable in a new environment

• Manage day to day operations and finances of running a successful small business in the retail sector• Move high quantities of inventory rapidly to satisfy clients’ needs and build a committed clientele• Create and implement all social networking, advertising, and marketing strategies for the business• Creatively design products including: shoes, clothing, and accessories with a high level of attention to detail

Detroit, Michigan, United States

• Collaborated with flight team before boarding to discuss flight, complete safety checks, and adjust for weather• Assisted passengers with luggage, meal and beverage orders, and answering any questions or concerns• Demonstrated safety briefings and communicated with exit row passengers to ensure emergency compliance• Completed pre- and post-flight documentation, including inspecting and logging inventory and submitting records before deplaning • Kept passengers informed of flight status, layover information, and weather updates via announcements• Adapted to unexpected flight changes, delays, and disruptions while managing customers

East Lansing, Michigan, United States

• Greeted customers and managed client check-in and out, as well as opening and closing procedures• Supervised group of ten to thirty children, aged three months to thirteen year, ensuring all were well cared for• Prepared food bottles for children while maintaining hygienic conditions• Organized games and toys while maintaining an engaging and safe environment for children