Kiersten Bak Email & Phone Number

Ann Arbor, Michigan, United States

• Independently design and execute choreography for hour-long classes
• Display an energetic demeanor while building strong, authentic relationships with co-workers and clients
• Continuously improve and learn new teaching techniques to enhance client experience
• Maintain an organized desk while welcoming clients and ensuring they feel comfortable in a new environment

• Manage day to day operations and finances of running a successful small business in the retail sector
• Move high quantities of inventory rapidly to satisfy clients’ needs and build a committed clientele
• Create and implement all social networking, advertising, and marketing strategies for the business
• Creatively design products including: shoes, clothing, and accessories with a high level of attention to detail

Detroit, Michigan, United States

• Collaborated with flight team before boarding to discuss flight, complete safety checks, and adjust for weather
• Assisted passengers with luggage, meal and beverage orders, and answering any questions or concerns
• Demonstrated safety briefings and communicated with exit row passengers to ensure emergency compliance
• Completed pre- and post-flight documentation, including inspecting and logging inventory and submitting records before deplaning
• Kept passengers informed of flight status, layover information, and weather updates via announcements
• Adapted to unexpected flight changes, delays, and disruptions while managing customers

East Lansing, Michigan, United States

• Greeted customers and managed client check-in and out, as well as opening and closing procedures
• Supervised group of ten to thirty children, aged three months to thirteen year, ensuring all were well cared for
• Prepared food bottles for children while maintaining hygienic conditions
• Organized games and toys while maintaining an engaging and safe environment for children