Kiersten K. Email & Phone Number

Atlanta, Georgia, United States

Alpharetta, Georgia, United States

As a BSA I engaged early in the sales cycle, along with solution consultants, analyzing the functional requirements of the digital banking platform for new and existing clients as part of any upgrades, optimization reviews, Gap/Gain and selling add-on features. As a BSA I worked with solution consultants, sales executives, account executives and the.

Greater Atlanta Area

Managed project controls, forecasting, billing, and invoicing. Tracked and managed project milestones communicating project status and associated issues. Collaborated across functional areas to ensure availability of resources and completion of tasks.Measured project performance using appropriate systems, tools and techniquesAdditional tasks included.

Greater Atlanta Area

Create project based workflows providing, value and efficiency for the Georgia Department of Transportation (GDOT). Analyzed work processes that show potential for optimization of the defined measures - continuous process evaluating the operating processes and workflows of any newly implemented or changed operation. Prepare and communicate project work.

Greater Atlanta Area

Served as subject-matter-expert, 24/7 operations manager, and staff leader for the Transportation Management Center of the Georgia Department of Transportation (GDOT).Authored, updated, and delivered comprehensive training on policies and procedures, ensuring up-to-date information and complete understanding among all levels of staff.Led employee training.

Washington D.C. Metro Area

In this role, I gained excellent strategic and tactical planning skills, and a favorable reputation for my ability to work within disparate groups to ensure success of complex training initiatives. This position was very challenging as it required that I work in dynamic environments, and create programs that aligned people, technology, and processes to.