Kiersten Schierenbeck Email & Phone Number

Austin, TX, US

Austin, Texas, United States

New York, New York, United States

• Led a four-phased research analysis on the Gen Z consumer, analyzing qualitative and quantitative data of 1700+ consumers including a social listening and ethnography study to develop a strategic vision for twenty brands
• Developed and presented consumer playbook to key stakeholders and teams, including leadership team

Conducted analysis of industry employee behavior, participant experience, and program success metrics for a 2-year Graduate rotation program at Microsoft, as part of the McCombs MBA+ Program.

Washington, District Of Columbia, United States

• Hired and led a diverse team of 24 members, educating individuals on consulting methodologies and client business processes, which resulted in the team delivering $4.5 million worth of additional project revenue
• Conducted a benchmarking assessment and stakeholder research through interviews, human-centered design workshops, and data collection and analysis, leading to the development of a Talent Management governance structure
• Facilitated focus groups, monthly meetings and working group sessions, while analyzing qualitative and quantitative customer experience data to develop a strategic vision for six interconnected workstreams
• Served as a strategic advisor to Organizational Transformation work within Accenture Federal Services, helping to sell new proposal work within Diversity, Equity & Inclusion and Talent Acquisition projects

Washington, District Of Columbia, United States

• Managed a global training and change management team of 21 resources, delivering $12.4 million worth of revenue
• Oversaw creation and execution of multiple project plans to provide end-to-end logistics for 310 worldwide in person training courses for 2500+ students
• Cultivated strong relationships with Department of State leadership to align on scope, understand and balance competing priorities, and ensure engagement approach meets expectations across the organization

Washington D.C. Metro Area

• Conducted comprehensive data analysis to identify opportunity areas for each embassy, forming as-is and to-be processes based on usage metrics to save each embassy upwards of $400K and 5000 labor hours per year
• Traveled to 19 US Embassies abroad and coordinated process redesign, strategic planning, and workforce development to improve overall supply chain efficiency
• Facilitated proposal, assessment and cost estimation process for 27 embassies to match offices with training offerings leading to $500K of revenue

Washington D.C. Metro Area

• Led a communication and “Go-Live” marketing strategy for a new module within a supply chain system.
• Became a subject matter expert on a supply chain logistics system, training over 650 individuals on the platform. Trainings included webinars, 4-day comprehensive courses, and one on one consultations.
• Spearheaded an effort to aggregate all historical training data into one consolidated location to help management accurately track all trainings and communications with users.

Harrisonburg, VA

I assisted with daily office tasks such as recording RSVPs and answering e-mails as well as helped in all aspects of coordinating signature events and programs. I also served as the Commencement student liaison.

I assisted a faculty member and another student in planning and executing an alumni fundraiser once a year for our Hospitality school. I focused on making the menus, training the staff the day of the event, ensuring that the registration table was in order and making the event the best it can be. I also coordinated auction items, donations and interacted.

I worked specifically in the Chief Administrative Office (CAO) in the Logistics and Support department. That office was in charge of coordinating all logistics for congressional members and staffers within the House buildings. I also assisted with planning the departing member briefings for the November 2016 election. Finally I worked closely with my.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration (Bba); Bachelors Of Science (Bs), Business Administration And Management; Hospitality Management

BBA-Business Management with a concentration in Innovation, Technology & Entrepreneurship and European Business BS-Hospitality Management

Bachelor Of Business Administration (Bba), International Business

In the summer of 2015 I studied abroad through James Madison to the University of Antwerp. Within my 3 months there I took 15 credits.

Education record

Activities and Societies: National Honors Society, Student Government, Hudson Community First Youth Advisory Board, Huddle-Students.